Automotive Center Manager

Job Opportunity At Grease Monkey

Benefits :

Bonus based on performance

Free uniforms

Paid time off

Training & development

Company Overview :

Grease Monkey is the nation's largest independent franchisor of automotive oil change centers, Founded in 1978 and headquartered in Denver, Colorado, serving more than 2 million customers each year.

Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

We, at Grease Monkey, are looking for a Dynamic manager who is sales results and growth driven, for both the business and their own career.

The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.

Responsibilities : Customer Relations

• Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait / Show and Departure.
• Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
• Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
• Remind departing customers to submit feedback about their visit.
• Thank all departing customers and remind them to return.
• Resolve customer complaints and damage claims.

Employee Supervision and Management

Center Operations

Other Duties and Responsibilities

Qualifications

Working Conditions

Environment : Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities : Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Compensation : $45,000.00 - $55,000.00 per year