Director of Human Resources

Overview

Are you a strategic HR leader with a passion for hospitality and people? The Higgins Hotel, located in the heart of New Orleans, is seeking a Director of Human Resources to guide and inspire our HR function. In this pivotal role, you’ll shape the employee experience by driving recruitment, talent development, employee engagement, and compliance—ensuring our team members feel valued, supported, and empowered to deliver exceptional guest experiences.

What You’ll Do :

Lead all HR functions, including recruitment, talent management, employee relations, and HR policy administration

Develop and implement strategies to attract, retain, and grow top hospitality talent

Drive employee engagement initiatives and foster a positive, inclusive work culture

Ensure compliance with all HR laws and regulations (EEO, FMLA, ADA, OSHA)

Partner with senior leadership to align HR strategies with organizational goals

Implement and oversee performance management, recognition, and training programs

Provide guidance to managers and team members on HR-related matters

Maintain confidentiality, demonstrate sound judgment, and adapt to evolving business needs

What We’re Looking For :

Bachelor’s degree or 4+ years of HR experience (hospitality experience required)

Strong knowledge of employment law, recruiting, and retention strategies

Effective communicator with the ability to build trust across all levels of the organization

Experience with employee engagement, performance management, and talent development programs

Ability to lead and support a diverse workforce while maintaining professionalism and confidentiality

SHRM-CP or SHRM-SCP certification preferred

This is an exciting opportunity to make a meaningful impact in one of New Orleans’ premier hotels. If you’re a results-oriented HR professional who thrives on building culture, developing people, and driving organizational success, we invite you to