Javascript developer • buffalo ny
Help Page Navigation Assistant.A visitor is on the website but cannot find the instructions relevant to a routine question.The Help Page Navigation Assistant checks published help pages, sends a pr... Show more
Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients.Our award-winning solutions are built on over 20 y... Show more
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more
AI Integration Developer Consultant, Sr.The Opportunity As an AI Integration Developer Consultant, Sr.Associate, you will engage with clients to optimize their operational efficiency through the an... Show more
Launch Potato is the discovery and conversion company.We reach tens of millions of people every month through our brands, including FinanceBuzz, All About Cookies, and OnlyInYourState.We turn that ... Show more
Essential Duties and Responsibilities: - Lead the development of software solutions that will meet or exceed business requirements which includes; designing and implementing modules to the s... Show more
Put your Insurance Experience to work – FROM HOME!.Our unique platform provides you with.WHAT YOU’LL LOVE ABOUT WAHVE.We created a welcoming place to work with friendly and professional... Show more
Must be able to work in the United States without employer support or sponsorship.Indeck Energy Services is looking for an individual with combined cycle power plant experience to fill an immediate... Show more
Design Buildings That MatterIskalo Development Corp.Architect to join our growing team.This is an opportunity to work on a diverse portfolio of projects-not the same building type over and over-inc... Show more
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more
Enterprise Developer Experience Lead.Responsible for leading and developing a team of engineers responsible for the Enterprise Developer Experience and Software Development Lifecycle (SDLC) platfor... Show more
AI & Platform Software Engineer.Remote within the USA, or onsite in Buffalo, NY / Wilmington, DE (client preference for candidates near these areas).New hires are required to work onsite at the... Show more
Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements.Serves... Show more
W2 with Sincera, a Virtusa company.Dhaka Technologies Limited Company is hiring on behalf of our client, i8is, for an experienced Mainframe Developer to support ACH payment processing applications.... Show more
Role: Senior Angular Developer</b></p> <p><b>Location: Buffalo NY (initial 4 weeks remote then onsite)</b></p> <p><b>Contract </b></p> &l... Show more
Location: Buffalo, NYC (Hybrid) - local candidates</b></p> <p><b>Position: DevOps/Dev SecOps Engineer</b></p> <p><b>Type of Hire: FTE/ FTC (prefe... Show more
Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure.With 25 years of trusted execution, we deliver reliable, affordable energy through a diver... Show more
Analyze the ideas, business models, and user requirements to formulate a design strategy to carry out.Act as a tenant to draw out a workable application design and coding parameters with the essent... Show more
The selected candidate will expedite timely, accurate cost budgets for projects in a standardized CSI format utilizing historical data, unit pricing, subcontractor/vendor proposals and methods disc... Show more
Primary Functions: Promotes quality instruction through initial development of EKG course on the Moodle Learning Management System.Performs ongoing updates to program content to align with current ... Show more
A visitor is on the website but cannot find the instructions relevant to a routine question. The Help Page Navigation Assistant checks published help pages, sends a precise path, and reports confusing or broken navigation. This full-time remote customer service role also involves office administration documentation. You will not change website code or create an answer that has not been approved.
Search results sometimes point to old content. Open the current online article and make sure its steps address what the visitor actually asked. A login guide does not answer a question about changing a notification setting. If two pages conflict, refer the issue to the content owner and avoid choosing one based on guesswork. Where a user reports a broken link, capture the starting page and destination for the website team.
Your replies should be simple enough for a new user to follow. Give a useful page title or path, plus the first step when approved, instead of sending a long list of possible articles. Log a case that still needs a specialist, and tell the visitor what happens next. The office administration part is keeping navigation problems and customer questions connected to their online records.
Read incoming website navigation questions. Verify a current published article before sharing it. Explain a short approved route through the site.
Test a reported broken or redirected link. Record where a visitor became stuck. Refer content conflicts to the page owner.
Escalate account-specific matters to the proper service queue. Track the response and remaining question.
Previous customer service or office administration work can help, but it is not required. The employer will train a beginner on its site map, help content, and escalation. You should enjoy turning a vague “where do I click?” question into a clear instruction without asking for passwords.
$27 - $32 an hour; remote, full-time. A home office or another quiet workspace supports online replies. The employer will describe hours and equipment.
A person may reach a help article from a search engine and miss the menu that the article assumes they used. Another may follow a link that redirects to an outdated page. When you reproduce the path, note the starting point and the actual destination. A useful website report is specific enough for the content team to find the issue, while your customer reply still gives an available approved route.
Some questions reveal that a page is readable but confusing. Capture the customer's wording and the step where they stopped, without rewriting the article yourself. If a help page requires account access, do not request credentials to test it. Route access issues through the proper support process. The employer will show you which help pages are public and which are available only to signed-in users.
A missing menu item on a particular screen. A broken online link from a current article. A search result pointing to an old instruction.
Two guides with apparently conflicting steps. An account-specific error rather than a navigation issue. A visitor who needs the first step explained in plain language.
The role rewards curiosity and concise writing. You can help a visitor now and give the website team a reliable description for later improvement, without pretending to be a developer.
Tell us about a time you helped someone find information on a website or in a set of instructions. It can be a personal, volunteer, or school example. You do not need web development skills. Candidates who move forward may be asked to complete an application on the hiring company’s website. Site navigation training is provided.
){kind=logo}
