Talent.com
Director of Information Technology

Director of Information Technology

Fait DistributionBurlington, WI, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Company Description :

  • Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates. Being part of a family-owned company like Fait Distribution is something special. We’re a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company. At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.

Position Summary :

  • Fait Distribution is seeking a dynamic and strategic Director of IT to lead our technology transformation and foster a high-performing, collaborative culture within our IT department. This role is critical to our distribution center operations, as we migrate from legacy systems to modern platforms that support innovation, scalability, and customer satisfaction. The ideal candidate will possess deep technical expertise, strong leadership capabilities, and a proven ability to drive change in complex environments. They will be responsible for aligning IT initiatives with business goals, improving cross-functional collaboration, and cultivating a positive, solutions-oriented team culture.

    • Responsibilities : Include the following, but are not limited to :

  • Serve as a strategic partner to operations, marketing, sales, HR, finance, and other departments to ensure technology solutions meet business needs.
  • Lead migration from legacy systems to a modern, scalable technology infrastructure.
  • Support CTO to develop and execute a strategic IT roadmap aligned with operational and business objectives.
  • Evaluate, recommend, and implement new technologies to improve efficiency, data integrity, and customer experience.
  • Inspire and lead a team of technically skilled professionals, fostering a culture of accountability, collaboration, and continuous improvement.
  • Address and transform negative team dynamics into a cohesive, high-performing unit.
  • Provide mentorship, coaching, and professional development opportunities to team members.
  • Act as a liaison between IT and external customers, ensuring technical solutions support customer satisfaction and service excellence.
  • Communicate complex technical concepts clearly to non-technical stakeholders.
  • Oversee IT operations, including help desk, infrastructure, applications, software, etc.
  • Manage IT budgets, contracts, and resource allocation effectively.
  • Monitor system performance and implement improvements to ensure uptime and reliability.
  • Ensure adequate disaster recovery and business continuity procedures are developed and regularly tested.
  • Maintain and monitor compliance for all IT system with all relevant privacy, security, and regulatory obligations, including internal policies and external standards (e.g., HIPAA, NIST, SOC2), and proactively address emerging compliance risks.
  • Assist in any task requested by either the direct team leader or any person in management.

    • Qualifications :

  • Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).
  • 8+ years of progressive IT leadership experience, ideally in a distribution, logistics, or manufacturing environment.
  • Proven experience leading system migrations and digital transformation initiatives.
  • Strong technical knowledge across infrastructure, software development, ERP systems, and cybersecurity.
  • Exceptional leadership and team-building skills, with a track record of transforming team culture.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with a hands-on approach to problem-solving.
  • Ability to manage multiple priorities in a fast-paced environment.

    • Indicators of Performance :

  • Adhering to the Company Values; Relational, Reliable, Responsive, Flexible, and Sincere
  • Legacy system migration completion, achieve full migration within an acceptable timeline established with Leadership Team with minimal disruption to operations.
  • Maintain 99% uptime across all critical systems
  • Average resolution time under 24 hours
  • 95% satisfaction rating on technology-related customer interactions
  • Maintain budget within ±5% variance
  • Zero major security breaches
  • No significant internal and external audit findings
  • Launch at least 2 new technology-driven process improvements annually
  • 100% of Full-Time IT staff complete at least one professional development activity per year
  • Adhere to all Fait company policies, guidelines, and processes.
  • Positive perception of support from co-workers, team leaders, customers, vendors, and / or suppliers.

    • Improving the System :

  • All Associates are responsible for documenting and fixing problems within the system. In addition, this role is responsible for improving project participation, planning, communicating and implementing solutions where possible.

    • Personal Improvement :

  • Fait will provide resources and support, relevant to the position, for education and training as needed. It is the Associate’s responsibility to seek approval, schedule, and participate in education and / or training that will prepare him / her for present and future needs. A post-training recap may be required.

    • All your information will be kept confidential according to EEO guidelines.

    Create a job alert for this search

    Director Of Information Technology • Burlington, WI, US

    Related jobs
    • Promoted
    IT Director AN Manufacturing

    IT Director AN Manufacturing

    Illinois StaffingWaukegan, IL, US
    Full-time
    Director Of Erp & Manufacturing Programs.Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum ...Show moreLast updated: 1 day ago
    • Promoted
    Lead DC Tech

    Lead DC Tech

    TEKsystemsMount Pleasant, WI, United States
    Full-time
    Great opportunity with a Fortune Top 15 company supporting Data Center hyperscale build.We are seeking a skilled Data Center Team Lead to join our IT team. The Data Center Team Lead responsibilities...Show moreLast updated: 5 days ago
    • Promoted
    Lead DC Tech - A Side Day

    Lead DC Tech - A Side Day

    TEKsystemsMount Pleasant, WI, United States
    Full-time
    Shift : • A Side Days - Sunday, Monday, Tuesday & Every Other Wednesday | 6 : 00 AM - 6 : 00 PM.Job Summary • We are seeking a highly skilled •Data Center Team Lead • to join our IT operations team.This ro...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Director IT Infra & Cloud Operations

    Director IT Infra & Cloud Operations

    ProArchMilwaukee, WI, US
    Full-time
    Lead and manage all IT infrastructure operations, covering on-premises systems, data centres, cloud environments, and network architecture. Design and implement a hybrid cloud strategy balancing per...Show moreLast updated: 16 hours ago
    • Promoted
    Manager, Operational Technology

    Manager, Operational Technology

    AHEADLibertyville, IL, United States
    Full-time
    AHEAD builds platforms for digital business.By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digi...Show moreLast updated: 22 days ago
    • Promoted
    Director of Strategic Initiatives (United States)

    Director of Strategic Initiatives (United States)

    KaratMilwaukee, WI, US
    Full-time
    Director of Strategic Initiatives.Karat is transforming organizations around the world.We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to t...Show moreLast updated: 1 day ago
    • Promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyMilwaukee, WI, US
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 1 day ago
    • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashHarvard, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Restaurant Delivery

    Restaurant Delivery

    DoorDashHarvard, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    IT Director AN Manufacturing

    IT Director AN Manufacturing

    AbbottWaukegan, IL, US
    Full-time
    Director Of Erp & Manufacturing Programs.Abbott is seeking a visionary and results-driven Director of ERP & Manufacturing Programs to lead the strategic planning, execution, and delivery of SAP rel...Show moreLast updated: 12 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashHarvard, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    EDI Senior Manager of Information Technology

    EDI Senior Manager of Information Technology

    Zebra TechnologiesLincolnshire, IL, US
    Full-time
    At Zebra, we are a community of innovators who come together to create new ways of working.United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Travel CT Technologist

    Travel CT Technologist

    Talent4HealthElkhorn, WI, US
    Full-time
    Talent4Health is seeking a travel CT Technologist for a travel job in Elkhorn, Wisconsin.Job Description & Requirements.CT / Xray varied hours, could be first, seconds and thirds.Every 4th weeken...Show moreLast updated: 15 hours ago
    • Promoted
    L3 Data Center Tech

    L3 Data Center Tech

    TEKsystemsMount Pleasant, WI, United States
    Full-time
    Job Brief : We are seeking a skilled Level 3 Data Center Technician to join our IT team.The Level 3 Data Center Technician's responsibilities include maintaining the data center's IT system, trouble...Show moreLast updated: 17 days ago
    • Promoted
    Program Director, Fire / EMS

    Program Director, Fire / EMS

    Gateway Technical CollegeBurlington, WI, United States
    Permanent
    The Program Director, Fire / EMS responsibility includes instructional leadership in all phases of the Fire and EMS programs and will act as a liaison between all communities of interest and the prog...Show moreLast updated: 8 days ago
    • Promoted
    IT Director AN Manufacturing

    IT Director AN Manufacturing

    Abbott Laboratories companyWaukegan, IL, United States
    Full-time
    Abbott is a global healthcare leader that helps people live more fully at all stages of life.Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses an...Show moreLast updated: 12 days ago
    • Promoted
    IT Digital Manager US / CAN

    IT Digital Manager US / CAN

    1007 Clarios, LLCMilwaukee, Wisconsin, United States
    Full-time
    The IT Business Partner - Digital Manufacturing and Automation (USCAN Assembly Sites) is a strategic leader responsible for enabling manufacturing / digital excellence across USCAN manufacturing ope...Show moreLast updated: 30+ days ago
    • Promoted
    Lead DC Tech - B Side Day

    Lead DC Tech - B Side Day

    TEKsystemsMount Pleasant, WI, United States
    Full-time
    B side Days : Thursday, Friday, Saturday, & Every other Wednesday 6a - 6p.Job Brief : We are seeking a skilled Data Center Team Lead to join our IT team. The Data Center Team Lead responsibilities inc...Show moreLast updated: 10 days ago