Talent.com
Administrative Support Specialist
Administrative Support SpecialistFriends School of Baltimore • Baltimore, MD, USA
Administrative Support Specialist

Administrative Support Specialist

Friends School of Baltimore • Baltimore, MD, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

At a Glance :

Job Title : Administrative Support Specialist

Location : Friends School of Baltimore - Baltimore, MD 21210

Reports To : Director of Information Services

Position Type : Full Time

Pay range $17 - $19

Friends School is a Quaker, co-educational, college preparatory school, Pre-K through Grade 12, in Baltimore City, enrolling 803 students, 44% of whom identify as children of color. We are guided by the Quaker ideals of simplicity, peace, integrity, community, equality, and stewardship. We strive to be a purposefully inclusive community that reflects the racial, ethnic, cultural, socioeconomic, and religious diversity of our city and our region.

Position Overview :

We are looking for a proactive and organized Administrative Support Specialist to be the central point of communication for all incoming IT requests and office coordination needs. This role emphasizes administrative support, including purchasing, inventory management, task coordination, and effective communication to ensure smooth IT operations. The ideal candidate will be skilled in administrative management and possess strong organizational and communication skills.

Key Responsibilities :

  • Centralized Communication & Coordination :

Serve as the primary point of contact for incoming IT requests via phone, email, and walk-ins.

  • Screen and route requests to appropriate technicians, ensuring timely follow-up and clear communication.
  • Coordinate technician schedules and ensure optimal assignment of tasks based on priority.
  • Administrative & Organizational Duties :
  • Manage the IT department's appointments, schedules, and meetings.

  • Oversee purchasing and inventory, tracking orders, and maintaining asset management records.
  • Support the organization and prioritization of open tickets to streamline workflow.
  • Maintain detailed records of departmental activities, communications, and updates to ensure transparency and accountability.
  • Inventory & Procurement :
  • Track and maintain IT assets and equipment inventory.

  • Handle purchasing requests, manage vendor relationships, and ensure timely reordering of supplies.
  • Regularly update inventory databases and assist with audits as needed.
  • Database & Reporting :
  • Perform data entry, maintain accurate records, and support basic database tasks.

  • Generate regular reports from ticketing and inventory systems to track trends and performance metrics.
  • Assist in creating documentation for standard operating procedures and policies.
  • Customer Service & User Support :
  • Establish strong, supportive relationships with end-users and other departments.

  • Clearly communicate updates, policies, and technical information to non-technical users.
  • Foster a positive customer service experience through empathy and professionalism
  • Required Skills & Qualifications :

  • Associate's Degree in Business Administration, Information Technology, or a related field (or equivalent experience).
  • 1-3 years of administrative experience, ideally in a help desk, technical support, or customer service role.
  • Excellent organizational and multitasking skills, with the ability to prioritize tasks.
  • Familiarity with common office applications (e.g., Microsoft Office, Google Workspace) and ticketing systems.
  • Strong written and verbal communication skills, with a customer-centric approach.
  • Ability to manage inventory and track orders efficiently.
  • Personal Attributes :

  • Highly detail-oriented with strong organizational skills.
  • Demonstrated problem-solving ability and a proactive attitude.
  • Adaptable to a fast-paced, dynamic environment.
  • High level of professionalism, confidentiality, and empathy in customer interactions. This role requires someone who can maintain a well-ordered, efficient help desk environment and ensure streamlined communication, inventory, and administrative support.
  • Friends School of Baltimore offers a host of benefits including Medical, Dental, Vision, 403(b) match up to 6%, Legal Services, Pet Insurance and Life, AD&D, STD & LTD. Additional information on benefits can be provided upon request.

    Friends School of Baltimore actively promotes equity, diversity, and inclusion in all programs and operations, including admissions, financial aid, and hiring. To form a community that strives to reflect the world's diversity, we do not discriminate on the basis of race or color, religion, nationality, ethnicity, economic background, physical ability, sex, gender identity or expression, or sexual orientation. Friends School of Baltimore is an equal opportunity employer. Candidates of color and members of other underrepresented groups who might enrich and diversify the school community are strongly encouraged to apply.

    Interested candidates should apply with their resume, cover letter, and supporting documents to the link on the school website. A search committee will review candidate information and will contact those candidates they are interested in having a conversation with about the position.

    Job Posted by ApplicantPro

    Create a job alert for this search

    Administrative Support Specialist • Baltimore, MD, USA

    Related jobs
    Release of Information Specialist

    Release of Information Specialist

    Greater Baltimore Medical Center (GBMC) • Baltimore, MD, United States
    Full-time
    Under limited supervision collects, processes, analyzes, compiles and secures accurate health information.Ensures the hospital health information is consistent with ethical, legal and regulatory re...Show more
    Last updated: 30+ days ago • Promoted
    Billing Specialist I

    Billing Specialist I

    Greater Baltimore Medical Center (GBMC) • Phoenix, MD, United States
    Full-time
    Under direct supervision, performs all billing and collection functions on account balances within assigned financial classes. Ensures timely submission of all claims and timely follow up.Perform el...Show more
    Last updated: 4 days ago • Promoted
    Administrative Coordinator

    Administrative Coordinator

    LHH • Baltimore County, Maryland, United States
    Permanent
    LHH Recruitment Solutions is partnering with a logistics company in the Baltimore County area looking to hire an Administrative Coordinator for the temporary to hire opportunity.We're looking for a...Show more
    Last updated: 3 days ago • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Stewartstown, Pennsylvania, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Staff Administrative Specialist

    Staff Administrative Specialist

    Maryland Staffing • Baltimore, MD, US
    Permanent
    This is a Military Technician position with the 377th Theater Sustainment Command, 313th Transportation Battalion, 55th Sustainment Brigade, 310th Expeditionary Sustainment Command located at Balti...Show more
    Last updated: 22 hours ago • Promoted • New!
    Documentation Support Specialist- Temporary Role

    Documentation Support Specialist- Temporary Role

    TridentCare • 21152, MD, US
    Full-time
    Organize, scan, and appropriately manage inbound responses to patient medical record requests to support compliance audits, organizational risk assessments, and ongoing monitoring activities.Respon...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Administrative Specialist - Commercial Admin Total Bank - Towson, MD

    Commercial Administrative Specialist - Commercial Admin Total Bank - Towson, MD

    WesBanco Bank Inc. • Towson, MD, United States
    Full-time +1
    Back 67d Commercial Administrative Specialist - Commercial Admin Total Bank #61-8214 Towson, Maryland, United States Apply X Facebook LinkedIn Email Copy. The employee is split between remote and of...Show more
    Last updated: 30+ days ago • Promoted
    Administrative Specialist, Level 3 (FORECASTED)

    Administrative Specialist, Level 3 (FORECASTED)

    Independent Software • Fot Meade, MD, US
    Full-time
    Quick Apply
    What You Will Do As a Level 3 Administrative Specialist with Independent Software, you will provide high-level administrative, technical writing, and document management support to ensure the succe...Show more
    Last updated: 30+ days ago
    Advanced Technical Support, Blue Planet Portfolio Specialist

    Advanced Technical Support, Blue Planet Portfolio Specialist

    Ciena • Hanover, MD, United States
    Full-time
    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach.Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual...Show more
    Last updated: 29 days ago • Promoted
    Home Health Admissions RN, Weekends $13,000 Bonus

    Home Health Admissions RN, Weekends $13,000 Bonus

    Residential Home Health and Hospice • Rock Glen, PA, US
    Full-time
    At Residential Home Health and Hospice ('Residential'), we're looking to add to our extraordinary care team.Grounded by our belief that outstanding care is best delivered in a team-based environmen...Show more
    Last updated: 4 days ago • Promoted
    Locum Physician (MD / DO) - Emergency Medicine in New Freedom, PA

    Locum Physician (MD / DO) - Emergency Medicine in New Freedom, PA

    LocumJobsNetwork • New Freedom, PA, US
    Full-time
    LocumJobsNetwork is working with Rhino Medical to find a qualified Emergency Medicine MD in New Freedom, Pennsylvania, 17349!. New Freedom, PA Emergency Medicine Physician Locum Tenens.Rhino Medical...Show more
    Last updated: 15 hours ago • Promoted • New!
    Administrative Coordinator

    Administrative Coordinator

    ComForcare • Lutherville Timonium, MD, United States
    Full-time
    Administrative Coordinator - Join Our Growing Team!.Towson, MD | Full-Time, In-Office | $16-$19 / hr.ComForCare Home Care is looking for a. If you thrive in a fast-paced environment, love problem-solv...Show more
    Last updated: 22 days ago • Promoted
    Seasonal Support Driver

    Seasonal Support Driver

    United Parcel Service • New Freedom, Pennsylvania, United States
    Part-time +1
    Deliver from the comfort of your own vehicle!.As a seasonal support driver (SSD), youll deliver packages to communities and businesses from your personal vehicle. This is a friendly, physically acti...Show more
    Last updated: 4 days ago • Promoted
    RN Care Management - Medical

    RN Care Management - Medical

    Residential Home Health and Hospice • Rock Glen, PA, US
    Full-time
    At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team.Grounded by our belief that outstanding care is best delivered in a team-based environmen...Show more
    Last updated: 2 days ago • Promoted
    Staff Administrative Specialist

    Staff Administrative Specialist

    Clearance Jobs • Baltimore, MD, US
    Permanent
    This position requires active membership as a soldier in the U.The incumbent must successfully complete the Unit Administrator Basic Course and the Unit Pay Administrator Course within 18 months of...Show more
    Last updated: 6 days ago • Promoted
    Administrative Specialist

    Administrative Specialist

    Johns Hopkins University • Baltimore, MD, United States
    Full-time
    Works on administrative assignments that require research, initiative, independent discretion, and specialized knowledge and abilities. Leads or assists with ad-hoc or recurring projects.Responsibil...Show more
    Last updated: 30+ days ago • Promoted
    Senior Administrative Specialist (FORECASTED)

    Senior Administrative Specialist (FORECASTED)

    Columbia Technology Partners • Annapolis Junction, MD, USA
    Full-time
    Quick Apply
    This position is contingent on contract award • •.Provide administrative support such as technical writing, proofreading, technical editing of word processing and other computer-based documents, inte...Show more
    Last updated: 30+ days ago
    Remote Clerk (Office and Administrative Support)

    Remote Clerk (Office and Administrative Support)

    Altec Industries, Inc. • Baltimore, MD, US
    Remote
    Full-time
    Get rewarded for your thoughts and experiences while helping companies improve their products and services.Participate in online or in-person surveys, focus groups, and product tests at your conven...Show more
    Last updated: 1 day ago • Promoted