Customer Service Representative

A company is looking for a Customer Service Representative to work remotely in the USA.

Key Responsibilities

Answer incoming calls and assist customers with their inquiries

Update databases with customer details and provide personalized service

Investigate and resolve customer problems while maintaining accurate records

Required Qualifications

High School Diploma or equivalent

1-2 years of experience in a call center or customer service role

Proficiency in Microsoft Outlook

Ability to perform data entry tasks

Experience in producing written information for customers