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Home-Based Appointment Setter (Entry Level)

Home-Based Appointment Setter (Entry Level)

Truescale MarketingCA, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Remote
  • Quick Apply
Job description

Job Title :

  • Home-Based Appointment Setter (Entry Level) Location :  Remote Job Type :  Full-Time / Part-Time Available We are looking for a highly organized and detail-oriented  Home-Based Appointment Setter (Entry Level)  to support our team with scheduling, data entry, administrative tasks, and customer service.
  • This position requires someone who thrives in a fast-paced environment, has excellent communication skills, and is adept at managing multiple tasks efficiently.
  • You’ll be responsible for helping our clients have a smooth and enjoyable travel experience by handling various administrative functions.

Key Responsibilities :

  • Scheduling & Calendar Management : Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients.
  • Ensure calendars are up-to-date and free of scheduling conflicts.
  • Data Entry & Database Management :

  • Accurately enter and update client information, travel details, and logistical data into our systems.
  • Ensure all records are kept up-to-date and easily accessible.
  • Client Support & Communication :

  • Provide top-tier customer service via email, phone, and chat.
  • Assist clients with inquiries about their travel itineraries, changes to bookings, and other related services.
  • Travel Assistance :

  • Help clients with simple travel-related tasks such as booking accommodations, flights, car rentals, and suggesting dining or leisure options based on preferences.
  • Travel Documentation :

  • Prepare and send clients the necessary travel documentation, including itineraries, tickets, confirmation emails, and other related materials.
  • Problem Resolution :

  • Address customer concerns or issues promptly and professionally, ensuring the client’s experience remains positive and smooth.
  • Task Coordination :

  • Assist with day-to-day administrative tasks, such as preparing reports, organizing meetings, and managing internal communications between teams.
  • Follow-Up :

  • Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs or changes for future trips.
  • Benefits :

  • Competitive Pay : Competitive salary based on experience.
  • Flexible Schedule :

  • Enjoy the benefits of working remotely with flexible hours to support work-life balance.
  • Growth Opportunities :

  • Opportunity to grow within a dynamic company and take on new responsibilities.
  • Training & Development :

  • Ongoing professional development and training to help you succeed in your role.
  • Collaborative Team :

  • Be part of a supportive, remote team that values communication, teamwork, and innovation.
  • Basic Qualifications :

  • Experience : Experience in administrative, assistant, or customer service roles.
  • Experience with travel-related tasks or data entry is a plus.
  • Tech-Savvy :

  • Proficiency with office software (Microsoft Office, Google Suite) and familiarity with customer service platforms, project management tools, and databases.
  • Organized & Detail-Oriented :

  • Strong ability to manage multiple tasks simultaneously with a keen attention to detail.
  • Excellent Communication Skills :

  • Clear and professional written and verbal communication.
  • Ability to effectively communicate with clients and team members across various platforms.
  • Problem-Solving Skills :

  • Ability to think on your feet and resolve issues efficiently and professionally.
  • Customer Service Focus :

  • A passion for providing exceptional service and going above and beyond to meet client needs.
  • Remote Work Experience :

  • Previous remote work experience is preferred, with the ability to manage your time and tasks independently.
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