Job Description
About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
The Territory Inside Sales Representative (TISR) is an essential sales partner in the USS territory-based selling process. The TISR is responsible for all sales activities within a defined geographical territory for tier "B" Customers, "B" Potential customers, and projects below $5 million. The TISR is a critical player in Opportunity Team projects. The primary focus is on outbound sales calls initiatives and campaigns to generate new business development. This position clearly understands the process of identifying customer ranking and thresholds of need and how to handle / team sell and delegate accordingly.
Essential Functions
- Heavy emphasis on targeted outbound calls, cold calling companies within the territory, and establishing needs
- Build and maintain the business within the territory using a variety of sales techniques
- Contact potential customers and create long term partnerships
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer company's product line in response to each customer's individual needs
- Take daily calls and manage to completion as well as manage emails effectively
- Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for "B" customers
- Compile a list of "B" target companies within the area. Promote applicable "B" customers to "A's." Develop sales strategies to target tier "B" accounts and "B" prospects
- Work to revenue targets and KPI's as set by Supervisor
- Follow-up on sales leads from other partners of the company
- Establish a quality relationship with Territory Managers and Director of Sales
- Document sales activities, leverage business intelligence through Salesforce, and know the critical steps of projects and project management, contracts, and applicable data entry. Produce quotes and orders through Salesforce
- Respond, engage and qualify outbound leads and inquiries from various sources such as web, Dodge, IIR, Construction Points, Google, LinkedIn
- Cold call into prospects generated by a variety of outside sources and outbound calls to support campaigns and initiatives and create target prospects lists and penetrate critical accounts
- Contact potential customers and build long-term partnerships. Sell all product offerings available in the specific market
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer, as applicable
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Work to revenue targets and KPI's as set by Supervisor. Utilize outside sources to assist in driving KPI's and manage performance intelligently
- Set appointments for the sales team when a lead reaches a qualified stage
- Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met while following through the sales process
- Establish a quality relationship with Territory Managers and Director of Sales
- Collaborate with sales and marketing team members on strategic sales approach
- Profile strategic accounts identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sale cycle
- Perform other duties as required
Qualifications
Prospecting / Cold Calling / Referral generationProven track record of building business and hitting sales targetsStrong PC proficiency (Microsoft Office, CRM, etc.)Salesforce proficiency experience a plusCustomer care and sales experience, including customer relationship development and referral generationAbility to solution sell-through value alignment to differentiate USS offerings from the competitionTeamwork with all sales channels and operationsLead SourcingClosing and NegotiatingTime ManagementOrganizationExcellent follow-up skills (leads, issue resolution, etc.)Strong written and verbal communicationsDecision making and problem-solvingOther required skills : Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targetsKeep up to date with industry news to identify opportunities for new business and industry knowledgeKnow the critical steps of projects and project managementPhysical Requirements
Sit while answering phones or reply to emailsUse hands and fingers to handle, control or feel objects tools or controlsRepeat the same movements when entering dataSee details of objects that are less than a few feet awaySpeak clearly so listeners can understandUnderstand the speech of another personFocus on one source of sound and ignore othersHear sounds and recognize the difference between themSee differences between colors, shades and brightnessBenefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits :
Holiday & Paid Time Off (pro-rated for Part-Time employees)Medical / PharmacyDentalVisionEmployer-Paid Short-Term DisabilityEmployer-Paid Long-Term DisabilityEmployer-Paid Employee Basic Life & Accidental Death and DismembermentVoluntary Employee Life & Accidental Death and DismembermentVoluntary Spousal LifeVoluntary Dependent LifeHospital Indemnity, Accident and Critical IllnessCommuter / Transit AccountHealthcare Flexible Spending AccountDependent Care Flexible Spending AccountHealth Savings Account401(k) with employer matchEmployer-Paid Employee Assistance Program (EAP)Employee DiscountsSalary Range
23.00 – $32.69 / hour
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.