Call Center Representative

A company is looking for a Call Center Representative to support customer inquiries and insurance policy needs. Key Responsibilities Support customer inquiries regarding coverage, rates, billing issues, and policy reviews Assist customers in setting up new claim reports with empathy after accidents Offer additional products to customers based on their needs Required Qualifications A minimum of two years relevant work experience OR a minimum of two years post-secondary education Ability to multitask and navigate multiple computer systems Customer service experience Availability for a full-time schedule, including evenings and weekends