Property Administrator (Real Estate & Customer Experience, Coordinator)

Property Administrator (Real Estate & Customer Experience, Coordinator)

At Prologis, we create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. With unmatched scale, innovation and expertise, Prologis is a category of onenot just shaping the future of logistics but building what comes next.

As a Real Estate and Customer Experience Coordinator, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to customers in 62 million square feet of industrial buildings in the Dallas Market. Our customer base is diverse and we're looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations. The ideal candidate thrives in a fast-paced, customer-centric environment, where they'll balance multiple priorities and respond to internal and external customer needs.

Key responsibilities include :

• Provide operational and communications support to enable the CET to dedicate more time to meeting their customers' needs.
• Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET.
• Coordinate and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution.
• Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information.
• Review monthly rent charges & enter work order tickets and process accounts payable in various programs.
• Work with property managers (Real Estate & Customer Experience Mgrs), maintenance technicians, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues.
• Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and / or practices.

Building blocks for success :

Required :

Preferred :

Hiring Salary Range of : $60,000 - $70,000 ($28.85 / hr - $33.65 / hr). Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work / lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type : Full time

Location : Dallas, Texas