Senior Field Service Engineer - New York Tri-State - Remote

Overview

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danahers 15+ operating companies, our work saves lives and we are united by a commitment to innovate for tangible impact. Youll thrive in a culture of belonging and help turn ideas into impact, innovating at the speed of life.

Shape the Future with Us! Leica Microsystems has been shaping the future for over 175 years with groundbreaking optical and digital solutions. We lead the market in microscopy, imaging and analysis, with a culture rooted in customer focus, innovation and teamwork.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. You will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of whats possible.

Learn about the Danaher Business System, which makes everything possible.

Responsibilities

The Senior Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increasing throughput, decreasing downtime, performing regular preventive maintenance and upgrades as deemed by Leica Microsystems technical staff. You act as a clear advocate for the customer (internal and external) and a steward for the company.

This position reports to the District Service Manager and is part of the Life Sciences Service Organization. The role covers New York, New Jersey, Pennsylvania & Connecticut with a higher concentration of travel in New York City and will be performed remotely where applicable.

In this role, you will have the opportunity to :

The essential requirements of the job include an associates degree in mechanical, electrical, biological science or military equivalent.

1 year of computer literacy (Microsoft Office Suite, Windows-based networking) and familiarity with Good Documentation Practices (GDP).

Minimum 5 years of troubleshooting skills and the ability to use documentation for troubleshooting.

Travel, Motor Vehicle Record & Physical / Environment Requirements

Local travel is required for this role daily. Ability to travel overnight 4050% of the time.

Territory includes New York, New Jersey, Pennsylvania & Connecticut.

A valid passport or equivalent for travel into Europe.

Ability to lift 50 pounds.

Desired Qualifications

2+ years of prior field service experience in a related field or military equivalent.

Bachelors degree in science or engineering.

Inventory management experience, including cycle counts, updating car stock and returning aging inventory.

Compensation and Benefits

Leica Microsystems offers a comprehensive benefits package that may include health / dental / vision insurance, paid time off, and a 401(k) plan. The hourly range for this role is $42.00 to $46.00, with eligibility for bonus / incentive pay. This position is eligible for a remote work arrangement where applicable. Exact benefits and eligibility are provided by the interview team and the companys policies.

Additional Information

Note : No amount of pay is considered wages or compensation until earned and vested. The availability of any bonus, commission, benefits, or other compensation remains at the companys sole discretion. This job posting can be updated or modified at any time in accordance with company policy.

Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help solve their most complex challenges, architecting solutions that bring the power of science to life.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact : 1-202-419-7762 or applyassistance@.

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