Talent.com
No longer accepting applications
Technical Support Engineer

Technical Support Engineer

EchoStarNashville, TN, US
3 days ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Salary Ranges

    Compensation : $21.50 / Year

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Create a job alert for this search

    Technical Support Engineer • Nashville, TN, US

    Related jobs
    • Promoted
    CPC Processor Customer Support

    CPC Processor Customer Support

    Tennessee StaffingNashville, TN, US
    Full-time
    Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at...Show moreLast updated: 10 days ago
    Technical Implementation Leader (CST or EST Only)

    Technical Implementation Leader (CST or EST Only)

    HubSyncTN, US
    Full-time
    Quick Apply
    We are seeking a dynamic and highly skilled Technical Implementation Leader to oversee the planning, execution, and delivery of technical projects at HubSync. This role involves managing internal te...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Developer

    Customer Support Developer

    VirtualVocationsMurfreesboro, Tennessee, United States
    Full-time
    A company is looking for a Customer Support Developer to assist customers with technical implementations and integrations. Key Responsibilities Advise and train customers on technical aspects of i...Show moreLast updated: 1 day ago
    • Promoted
    Senior Application Engineer

    Senior Application Engineer

    Schneider ElectricFranklin, TN, US
    Full-time
    Using your understanding of the energy management and power solutions domains, your responsibilities for this position include : . Support of hardware and software used in monitoring of electrical pow...Show moreLast updated: 30+ days ago
    • Promoted
    Design Engineer

    Design Engineer

    Valmont Industries, Inc.TN, US
    Full-time
    Remote Office Remote Office Tennessee 99999.We’re Here to Move the World Forward.Valmont impacts millions of people around the world every day, yet they might not realize the many ways.Our technolo...Show moreLast updated: 2 days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionWartrace, Tennessee, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 23 days ago
    • Promoted
    Earn up to $25 per survey Online Survey Taker

    Earn up to $25 per survey Online Survey Taker

    Earn HausChristiana, TN, United States
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 2 days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAWartrace, Tennessee, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Final Configurations Technician

    Final Configurations Technician

    Permobil, Inc.Lebanon, TN, United States
    Full-time
    Final Configurations Technician.Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innova...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    CPC Processor Customer Support

    CPC Processor Customer Support

    KY StaffingNashville, TN, US
    Full-time
    Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at...Show moreLast updated: 6 hours ago
    • Promoted
    Customer Support Analyst

    Customer Support Analyst

    VirtualVocationsMurfreesboro, Tennessee, United States
    Full-time
    A company is looking for a Support Analyst I to assist in customer support and technical issue resolution.Key Responsibilities Triage support tickets and prioritize issues based on severity Prov...Show moreLast updated: 30+ days ago
    • Promoted
    CPC Processor Customer Support

    CPC Processor Customer Support

    Nashville StaffingNashville, TN, US
    Full-time
    Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format....Show moreLast updated: 3 days ago
    • Promoted
    Hardware Engineer – Embedded Electronics

    Hardware Engineer – Embedded Electronics

    Bob Jones & Associates, Inc.Lebanon, TN, US
    Full-time
    Quick Apply
    Hardware Engineer – Embedded Electronics.Our client designs and manufactures cutting-edge.Canada, China, India, Mexico, the Netherlands, and the U. Embedded Electronics Hardware Engineer.You’ll coll...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionChristiana, Tennessee, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Software Engineer

    Senior Software Engineer

    MCKESSONTN, United States
    Full-time
    It’s More Than a Career, It’s a Mission.Our people are the foundation of our success.By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have t...Show moreLast updated: 1 day ago
    • Promoted
    Engineer, Managed Services

    Engineer, Managed Services

    IT SOLUTIONS CONSULTINGNashville, TN, United States
    Full-time
    IT Solutions lives its values : .If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-mar...Show moreLast updated: 6 days ago
    • Promoted
    Solutions Engineer

    Solutions Engineer

    SHI GmbHNashville, TN, United States
    Full-time
    Since 1989, SHI International Corp.We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on S...Show moreLast updated: 6 days ago
    • Promoted
    Technical Engineer (Starburst)

    Technical Engineer (Starburst)

    Highmark HealthNashville, TN, United States
    Full-time
    CANDIDATE MUST BE US Citizen (due to contractual / access requirements).Candidates within a 50-mile radius of a Highmark office (Pittsburgh or Mechanicsburg) are required to work on-site Tuesdays, We...Show moreLast updated: 6 days ago