Call Center Director - 1969

A homecare clinic is seeking an experienced Call Center Director to lead its high-volume call center operations. The ideal candidate will oversee a large team, optimize communication workflows, and ensure exceptional patient service in a fast-paced environment.

Responsibilities

• Overseeing and managing day-to-day call center operations
• Leading, training, and motivating a large call center team
• Ensuring high standards of patient communication and service
• Implementing workflows, procedures, and performance metrics
• Streamlining processes to increase efficiency and reduce bottlenecks
• Collaborating with leadership to align service goals

Ideal Qualifications

Salary : $75k - $100k / Year

To apply, please send your resume to : Chaya@bhirednyc.com

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