Remote Call Center Representative In Missouri

A remote healthcare call center position is available for residents in Missouri. This is a high call volume environment.

• Description

Interact with customers in a friendly and courteous manner via phone and email to answer inquiries concerning prescription benefits

Utilize healthcare information systems to research issues for customers regarding their prescription benefits

Quickly and efficiently identify customer needs, resolve complaints, and provide solutions

Build positive relationships by listening and showing empathy, going above and beyond with customer service to ensure that all questions are handled appropriately

Maintain performance and quality standards based on established call center metrics

Understand and adhere to all rules of conduct.

Customer service

Call center

Healthcare

Experience working in a call center or customer-support role

Strong active-listening and verbal-communication skills

Proficiency in problem-solving

Ability to multitask and manage time effectively

Typing / Ten Key ability

Computer experience and ability to learn various in-house programs

Intermediate Level

The pay range for this position is $19.33 - $19.33 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

This is a fully onsite position in St. Louis,MO.

This position is anticipated to close on Oct 22, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.