Talent.com
General Manager

General Manager

Sterling RestaurantsAtlanta, Georgia, United States, 30305
30+ days ago
Job type
  • Full-time
Job description

PAY : $65,000 - $75,000 BASED ON EXPERIENCE

LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES

OPPORTUNITY TO BECOME AN OPERATING PARTNER IN 1-2 YEARS - $100K+

NO LATE NIGHTS

SUMMARY

The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems.

GENERAL

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability.

GUEST SERVICE

  • Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest.

    • PERSONNEL

  • Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way!
  • Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed.
  • Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals.
  • Create a work environment that is known in the community to be “the place to work”.

    • FOOD SAFETY AND PLANNING

  • Must be ServSafe certified.
  • Must be certified Moe's Manager.
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city / county health inspections and Steritech inspections.
  • Ensure compliance with Moe's / Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel.
  • Maintain a professional image including cleanliness, uniforms and appearance standards.
  • Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.

    • OPERATIONAL RESPONSIBILITIES

  • Ensure that proper security procedures are in place to protect guests, employees and Sterling assets.
  • Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured.
  • Effective shift management.
  • When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations.

    • FINANCIAL

  • Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food / paper cost goals.
  • Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability.
  • Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures.

    • COMMUNITY INVOLVEMENT

  • Book one spirit night per month according to Sterling policies and procedures.
  • Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel.

    • QUALIFICATIONS

  • College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative.
  • Knowledge of computers (MS Word and Excel)
  • Must possess a valid drivers license.
  • Must be eligible to work in The United States.
  • Must agree to a background check.

    • PERSONAL REQUIREMENTS

  • Self-discipline, strong initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner with a neat, clean appearance
  • An effective motivator.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
  • Must possess good communication skills.
  • Ability to effectively multi-task.
  • Ability to perform effective interviews to determine the experience and qualifications of job applicants.
  • Ability to effectively supervise 15-25 team members to achieve desired goals.

    • WORKING CONDITIONS

  • Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant.
  • Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion.
  • Ability to perform all functions at the restaurant level as well as delivering caterings as needed.
  • Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment.

    • ACCOUNTABILITIES

  • Reports to district manager for his or her area.
  • Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures.
  • Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency / effectiveness.
  • Always be a positive representative of Sterling Restaurants to team members and the community.

    • Perform other duties and responsibilities as required or requested.

    PIf44ecae7b77c-30511-38898341

    Create a job alert for this search

    General Manager • Atlanta, Georgia, United States, 30305

    Related jobs
    • Promoted
    Burger King Restaurant General Manager

    Burger King Restaurant General Manager

    GPS HospitalityCumming, GA, US
    Full-time
    We are looking for Restaurant General Managers (RGM) to join our team.Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Marlow's TavernAtlanta, GA, US
    Full-time
    The General Manager is responsible for providing effective leadership to drive sales, hospitality at the highest level, profitability and long term growth of each individual tavern by managing all ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Crunch FitnessMarietta, GA, US
    Full-time
    General Manager- Marietta Club.Here We Grow Again! Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry?. At CR Fitness, we're not just ...Show moreLast updated: 30+ days ago
    • Promoted
    BEETLECAT GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    BEETLECAT GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    BeetleCatAtlanta, GA, US
    Full-time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restauran...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Nenni and AssociatesAtlanta, GA, United States
    Full-time
    A mission-driven provider of commercial HVAC related facility services is seeking a.The company serves clients in industries such as healthcare, hospitality, institutional, and foodservice.The orga...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER - NOTHING BUNDT CAKES BUFORD / BRASELTON

    GENERAL MANAGER - NOTHING BUNDT CAKES BUFORD / BRASELTON

    Nothing Bundt Cakes - SnellvilleBuford, GA, US
    Full-time
    SUPERVISES : Up to 30 Bakery Team Members.Join Our Growing Team as a General Manager in Training!.Are you ready to take the next step in your career with a fast-growing company? Were looking for a d...Show moreLast updated: 30+ days ago
    • Promoted
    Domino's General Manager in Training - (LaFayette) - Great pay, Bonus & Incentives (3573)

    Domino's General Manager in Training - (LaFayette) - Great pay, Bonus & Incentives (3573)

    Domino'sCarters, GA, US
    Full-time
    Why Work for Domino’s / What We are Offering Our Great Team Members.We are the number 1 pizza company in the world!.Learn and sharpen your business skills as a manager for Domino's Pizza by...Show moreLast updated: 25 days ago
    • Promoted
    General Manager

    General Manager

    Velvet TacoAtlanta, GA, US
    Full-time
    K-$85K + up to 20% bonus potential paid quarterly &...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    General Manager

    General Manager

    Rock N Roll SushiCanton, Georgia, US
    Full-time
    Join our management team at Rock N Roll Sushi! Our upbeat, fast-paced and exciting restaurant is seeking a talented and experienced Kitchen Manager to become part of our team and grow with us.Were ...Show moreLast updated: 20 hours ago
    • Promoted
    General Manager - Perimeter Pointe #1309

    General Manager - Perimeter Pointe #1309

    RegalAtlanta, GA, US
    Full-time
    General Manager - Perimeter Pointe #1309.Regal is seeking passionate and inspiring leaders with operations experience to ignite the magic of cinema for our guests and employees, while delivering Re...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Cosm Inc.Atlanta, GA, United States
    Full-time
    The General Manager functions as the primary strategic business leader of the property, with responsibility for all aspects of managing the operation of the overall business, including food and bev...Show moreLast updated: 25 days ago
    • Promoted
    General Manager

    General Manager

    Hyatt Hotels CorporationAtlanta, GA, United States
    Full-time
    Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt bran...Show moreLast updated: 8 days ago
    • Promoted
    General Manager - Building Automation

    General Manager - Building Automation

    Honeywell InternationalAtlanta, GA, US
    Full-time
    General Manager For Honeywell Building Automation.As a General Manager for the Honeywell Building Automation, you will hold overall profit-and-loss responsibility for the business.You will establis...Show moreLast updated: 30+ days ago
    • Promoted
    THE OPTIMIST GENERAL MANAGER – UP TO $120K / yr. + BONUS (Midtown)

    THE OPTIMIST GENERAL MANAGER – UP TO $120K / yr. + BONUS (Midtown)

    Optimist AtlantaAtlanta, GA, US
    Full-time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restaurant.It s...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Community Choice Financial Family of BrandsDouglasville, GA, US
    Full-time
    As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges.As the driving force behind the store's success, you'll manage daily operations a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Trident Holding Company LLCJasper, GA, US
    Full-time
    Starting Salary depends on location and geography, more wage information is provided during the interview process.What makes a Trident Holdings Captain D’s a great place to work?.We understan...Show moreLast updated: 30+ days ago
    • Promoted
    Popeyes Restaurant General Manager

    Popeyes Restaurant General Manager

    GPS HospitalityUnion City, GA, US
    Full-time
    We are looking for Restaurant General Managers (RGM) to join our team.Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Moe'sAtlanta, GA, US
    Full-time
    Pay : $65,000 - $75,000 based on experience.Large franchise group with growth opportunities.Opportunity to become an operating partner in 1-2 years - $100K+. The general manager is responsible for ma...Show moreLast updated: 30+ days ago