Service Desk Level 2 AnalystVirtualVocations • Saint Charles, Missouri, United States
No longer accepting applications
Service Desk Level 2 Analyst
VirtualVocations • Saint Charles, Missouri, United States
27 days ago
Job type
- Full-time
Job description
A company is looking for a Service Desk Level 2 Analyst.
Key Responsibilities
Provide second-level support for technical issues and incidents, including desktop, laptop, printer, mobile device, software, and network problems
Troubleshoot and resolve technical issues, escalating to appropriate support teams when necessary
Mentor and guide Level 1 analysts, ensuring timely resolution of service desk issues and customer satisfaction
Required Qualifications
Associate or bachelor's degree in computer science or related field preferred
HDI Support Center Analyst (HDI-SCA) certification
ITIL Foundation certification
Microsoft 365 Certified : Fundamentals and Endpoint Administrator Associate certifications
2-4 years of experience in a technical support role, with at least 1 year in a service desk environment
Create a job alert for this search
Service Desk Analyst • Saint Charles, Missouri, United States
Related jobs A company is looking for a Service Desk Support Analyst IV.Key Responsibilities Reviews ticket queue and works to reduce ticket count Uses Incident and Knowledge data to identify common issues a...Show more A company is looking for a Service Delivery Analyst to enhance operational efficiencies through client-facing service delivery and workforce data analysis.
Key Responsibilities Act as a client-fac...Show more 
FeatherShark is looking for a Stellar Level 2 Service Desk Technician to join our fast-growing team!.Are you someone who loves to learn and is excited about your career in technology? Are you optim...Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show more A company is looking for a Service Desk Analyst (2nd shift).Key Responsibilities : Troubleshoot and resolve technical hardware, software, network, and telephony issues within Service Level Agreeme...Show more A company is looking for a Deal Desk Analyst.Key Responsibilities Serve as the primary liaison between Sales, Legal, and Finance to expedite the review and approval of complex orders Collaborate...Show more A company is looking for a Senior Incident Response Analyst to manage cybersecurity incidents and enhance security measures.
Key Responsibilities Analyze alerts and indicators of compromise (IOCs)...Show more 
Tuesday through Friday, 8 : 00 AM- 5 : 30 PM AND Saturday, 8 : 00 AM - 12 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to ...Show more
Bachelor's degree in a relevant technical discipline with 2-4 yrs.Prior experience overseeing staff and diverse technologies to include NOC Analysts, Subject Matter Experts, and Network Enginee...Show more
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts.
The focus of this vital role is to manage the relationship with the clien...Show more A company is looking for a Senior Deal Desk Analyst to join their team.Key Responsibilities Manage the deal lifecycle and collaborate cross-functionally to improve deal velocity and ensure compli...Show more 
Step into a role where your tech expertise keeps an entire organization running smoothly, solving problems that make a real impact every day!.
As a Help Desk Analyst, you'll be the go-to hero fo...Show more A company is looking for a Service Desk Engineer to provide remote IT support and troubleshooting for client environments.
Key Responsibilities Maintain high levels of customer satisfaction and ma...Show more DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show more A company is looking for a Client Service Analyst.Key Responsibilities Oversee content delivery to clients, translating business needs into technical requirements and ensuring high client satisfa...Show more A company is looking for a MSP Service Desk Manager to lead and develop their MSP Service Desk team.Key Responsibilities Manage the scheduling, assignment, and performance of the MSP Service Desk...Show more A company is looking for a Cyber Analyst to support a critical software modernization initiative.Key Responsibilities Implement secure system improvements that meet DoD cybersecurity standards M...Show more DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...Show more
Service Desk Support Analyst
VirtualVocations • Saint Louis, Missouri, United States
Full-time
Last updated: 19 days ago • Promoted
Service Delivery Analyst
VirtualVocations • Saint Charles, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Level 2 Support Engineer
FeatherShark • Chesterfield, MO, US
Full-time
Last updated: 30+ days ago • Promoted
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash • Winfield, MO, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Service Desk Analyst
VirtualVocations • Saint Charles, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Deal Desk Analyst
VirtualVocations • Saint Charles, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Senior Incident Response Analyst
VirtualVocations • Florissant, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Client Services Tech 1 - Entry Level - Will Train
Pace Analytical Services, LLC • Hazelwood, MO, United States
Full-time
Last updated: 30+ days ago • Promoted
Network Operations Technical Service Desk Lead
Global Enterprise Services, LLC • Belleville, IL, US
Full-time
Last updated: 30+ days ago • Promoted
Entry Level Management
Interview Hunters • St. Louis, MO, US
Full-time
Quick Apply
Last updated: 30+ days ago
Senior Deal Desk Analyst
VirtualVocations • Saint Charles, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Help Desk Analyst
duvari group • Saint Louis, MO, US
Full-time
Last updated: 5 days ago • Promoted
Service Desk Engineer
VirtualVocations • Florissant, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
Restaurant Delivery - Flexible Schedule
DoorDash • Piasa, IL, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Client Service Analyst
VirtualVocations • Saint Louis, Missouri, United States
Full-time
Last updated: 30+ days ago • Promoted
MSP Service Desk Manager
VirtualVocations • Saint Louis, Missouri, United States
Full-time
Last updated: 4 days ago • Promoted
Cyber Analyst with IAT Level III Certification
VirtualVocations • Florissant, Missouri, United States
Full-time
Last updated: 4 days ago • Promoted
Restaurant Delivery
DoorDash • Winfield, MO, United States
Full-time +1
Last updated: 30+ days ago • Promoted