Customer Service Representative

A company is looking for a Customer Service Support Representative (REMOTE).

Key Responsibilities

Act as a liaison between the company, customer base, and patients

Resolve routine customer requests via inbound and outbound calls or the Internet

Provide additional customer education and information as needed

Required Qualifications

High School Diploma or GED equivalent required

Previous experience in a customer service role

Experience in a contact center / call center environment preferred

Knowledge of Microsoft Office suite is required

Experience with Salesforce.com and / or Laboratory Information Systems is preferred