Customer Service Representative

A company is looking for a Customer Service Representative, Member Care (Part-Time).

Key Responsibilities

Handle inbound calls and chat inquiries from members regarding products and services

Provide excellent customer service in a timely and positive manner

Build rapport with members to understand their needs and enhance their experience

Required Qualifications, Training, and Education

Adaptable and resilient in a fast-paced startup environment

People-first communicator with empathetic listening skills

High school diploma or equivalent required; bachelor's degree preferred

Bilingual in English and Spanish preferred

Experience in healthcare or insurance preferred