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Parts Coordinator
Parts CoordinatorBetter Collision Collisions Inc • Rock Hill, SC, US
Parts Coordinator

Parts Coordinator

Better Collision Collisions Inc • Rock Hill, SC, US
20 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Who We Are

At Better Collision Centers , we’re not just fixing cars—we’re restoring trust, confidence, and peace of mind. We are one of the fastest-growing collision repair companies in the United States, doubling revenue year over year for the past four years, with even greater growth on the horizon. Our people-first culture ensures that teammates don’t just clock in—they buy in.

Our Mission

We exist to transform collision repair into a transparent, trusted, and high-performing experience—for customers, employees, and partners alike.

Our Core Values (Short Form)

  • Culture-First Excellence – Trust, transparency, and accountability.
  • Relentless Quality & Safety – Never cutting corners.
  • Operational Agility – Flow beats hurry; quality never sacrificed.
  • Empowered Team Ownership – We rise by lifting each other.
  • Continuous Growth & Innovation – Standing still is not an option.

About the Role

As a Parts Coordinator , you’ll be the heartbeat of the repair process — ensuring every vehicle has the right parts, at the right time, in the right place. This role directly impacts shop efficiency, repair quality, and ultimately the customer experience.

In this role, you will :

  • Order OEM and aftermarket parts in line with repair orders, ensuring quality, accuracy, and timeliness.
  • Receive and inspect deliveries, verifying correctness and documenting discrepancies.
  • Stage, label, and distribute parts to technicians in accordance with the production schedule.
  • Manage supplemental part orders through CCC One and track vendor performance.
  • Maintain accurate invoice and credit memo records, ensuring discounts are applied and margins are protected.
  • Reconcile daily vendor reports, monitor price changes (PPI), and communicate updates to the team.
  • Organize and maintain the parts department, keeping storage clean, efficient, and safe.
  • Build and maintain strong vendor relationships to guarantee reliable supply.
  • This is a detail-driven, fast-paced role where precision and organization translate into customer satisfaction.

    What You Bring

  • High school diploma or equivalent required.
  • 1–3+ years of experience in automotive or collision parts coordination (preferred).
  • Familiarity with management systems such as CCC One, Summit, or Repair Centre.
  • Working knowledge of Mitchell, Audatex, and parts sourcing platforms (Car-Part, Progi, APU, LKQ B2B) preferred.
  • Strong organizational skills, attention to detail, and ability to thrive under pressure.
  • Excellent communication skills, both verbal and written.
  • Physical ability to bend, crouch, lift 50+ lbs., and work in a busy shop environment.
  • Customer-service orientation with a proactive, problem-solving mindset.
  • I-CAR Registered or willingness to work toward Gold Class certification.
  • Compensation & Benefits

  • Competitive base pay (commensurate with experience)
  • Paid Time Off (PTO)
  • Comprehensive health, dental, and vision insurance
  • Voluntary life insurance
  • Short-term and long-term disability coverage
  • Professional development and growth opportunities
  • Career Path

    The Parts Coordinator role is a stepping stone into leadership and operational positions. Team members in this role can grow into Estimator, Service Advisor, or Shop Management roles as they expand their technical knowledge and leadership skills.

    Requirements : Requirements :

  • High School Diploma or equivalent
  • 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
  • Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
  • I-Car Registered (working towards Gold Class certification
  • Communicate effectively, both verbally and in writing
  • Strong attention to detail and a high degree of accuracy.
  • Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
  • Working knowledge of vehicle repairs practices
  • Management Information System : Summit, Repair Centre
  • Working Knowledge of : Mitchell, Audatex
  • Parts sourcing : Car-part, Progi, APU, LKQ B2B
  • Solid problem-solving abilities
  • Above average computer proficiency
  • Above average organizational skills
  • Ability to keep up and succeed in a fast-paced working environment
  • Ability to work well with others and achieve common goals
  • Other Duties as assigned
  • Frequently required to bend, crouch, reach, handle tools
  • Lift in excess of 50 lbs. of materials
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    Parts Coordinator • Rock Hill, SC, US

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