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Experienced Spa Desk Concierge / Reservationist

Experienced Spa Desk Concierge / Reservationist

The Greenwich HotelNew York, NY, US
30+ days ago
Job type
  • Temporary
Job description

Responsibilities

  • Greeting Clients upon Entrance and Exit of the Spa and Seeing to Their Individual Needs
  • Booking Appointments via Telephone and In-person on Book4time Scheduling System
  • Keeping Retail & Spa Areas Organized and Presentable
  • Confirming Appointments on a Daily Basis via Telephone & Email
  • Assisting with Regularly Scheduled Inventory Count
  • Maintaining Knowledge of Spa Services, Products, and Technicians
  • Collecting, Assessing, and Organizing Client Database

Qualification Requirements

  • Proactive, with Excellent Customer Service and Phone Etiquette
  • LQA, Forbes Knowledge a plus
  • Strong Organizational Skills, Ability to Multi-task
  • Luxury Spa or Retail Experience Preferred; Luxury Hotel Experience Helpful
  • Computer Savvy; Previous Knowledge of Book4time and Opera Software Platforms Preferred
  • Must Be Able to Work Early Mornings, Nights, Weekends & Holidays
  • Most Importantly, Friendly, Polished and Positive Personality

    • Benefits :

    Full Medical and Dental Coverage After 90 Days

    10% Commission on Retail Sales

    Pto and Sick Days

    We Are Only Looking for Serious Experienced Applicants Who Are Interested in Long Term Employment.

    If Interested, Please E-mail Your Resume Along with a Cover Letter. Competitive Hourly Compensation and Benefits Are Offered.

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    Spa • New York, NY, US

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