We are seeking an experienced Senior Key Account Manager to lead strategic customer relationships and sales initiatives within industrial water treatment markets. The ideal candidate will bring deep technical knowledge in areas such as cooling systems, wastewater treatment, and recovery boiler operations, along with a proven track record of delivering results in complex industrial environments. This role offers significant career growth, strong benefits, and the opportunity to make a meaningful impact in a high-performance, customer-focused organization.
Key Responsibilities
- Manage and grow key customer accounts within the industrial water treatment market
- Develop strategic plans to increase account penetration, customer satisfaction, and profitability
- Provide expert technical support across cooling, wastewater, recovery boiler, and related treatment systems
- Serve as a trusted advisor to customers, offering process optimization, cost savings, and problem-resolution guidance
- Collaborate with internal teams, including technical support, engineering, and product management
- Support customer site audits, equipment evaluations, performance reviews, and solution implementation
- Maintain strong CRM discipline, documentation, and account data
- Represent the business professionally at customer sites and industry events
Required Qualifications
Bachelor’s degree in Chemical Engineering or related technical field8–10+ years of experience in industrial water treatmentStrong background in cooling systems, wastewater treatment, and / or recovery boiler operationsValid driver’s license with a clean driving recordAbility to lift up to 50 lbs and spend time walking, standing, sitting, and bending in industrial settingsExperience working in pulp and paper operationsBackground in high-volume, onsite industrial chemical serviceStrong data analysis, troubleshooting, and customer-facing communication skillsWhat We’re Looking For
A motivated, self-directed professional with strong problem-solving skillsSomeone who thrives in industrial manufacturing environmentsAn individual who excels at building strong customer relationships and delivering measurable valueCompensation & Benefits
Company vehicle with fuel and maintenance coveredSales incentive plan (35%), paid quarterly with guaranteed first-year payoutFull benefits (medical, dental, vision) starting day one401(k) with company matchThree weeks vacation plus floating holidays and sick timeCareer advancement opportunitiesWork Environment
Onsite role, Monday–FridayApproximately 25% travelNo direct people management responsibilitiesRole may require occasional on-call scheduling