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IT Assistant

IT Assistant

The Greer GroupRaleigh, NC , US
10 days ago
Job type
  • Temporary
Job description

The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a long-term temporary position through May 2026!

Work hours are Monday –Friday, 8 : 30 AM –5 : 15 PM. Must be comfortable working extensive overtime, including evenings and weekends! Work weeks can be 50-60 hours.

  • Install, configure and update election software on 300+ laptops.
  • Test desktop printers and resupply with paper and toner.
  • Test voting equipment and document results for official record.
  • Troubleshoot computer hardware, software, and peripheral issues.
  • Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control.
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms.
  • Provide on-site technical support during election training and during Early Voting.
  • Provide on-site and telephone technical support to voting locations during voting periods.
  • Setup computer workstations for office staff.
  • Periodically audit and inventory office tech supplies.
  • Assist with basic software and programming related tasks.
  • Process and resolve Helpdesk technical support tickets.
  • Assist in reconciliation after each election.
  • Associates Degree preferred.
  • Must be at least 18 years of age and legally eligible to work in the US.
  • Available to work full days on all dates of voting.
  • Able to sit and stand for at least three hours.
  • Must have reliable transportation. Driving is required for this position.
  • Have STRONG knowledge of Windows 10 OS and Microsoft Office Suite – testing is required for consideration!
  • Comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory, general office tasks, and other supporting roles.
  • Hardware and Software installation experience is preferred.
  • Ability to multitask and work in a fast paced environment.
  • Complete a background check and drug screen.
  • Must obtain a valid North Carolina Driver’s License – motor vehicle report is required.
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It Assistant • Raleigh, NC , US

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