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CUSTOMER SERVICE

CUSTOMER SERVICE

UltimateSan Bernardino, CA, United States
18 days ago
Job type
  • Full-time
Job description

Job Description

We are seeking a friendly and detail-oriented Customer Service Representative to join our team! In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and providing exceptional service through phone, email, and in-person interactions.

Responsibilities :

  • Respond to customer inquiries in a timely and professional manner
  • Resolve product or service issues by clarifying customer concerns
  • Process orders, forms, and requests accurately
  • Maintain customer records and document all interactions
  • Collaborate with internal teams to ensure customer satisfaction

Qualifications :

  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Strong attention to detail and organizational abilities
  • Proficient in Microsoft Office and / or CRM systems
  • Bilingual is a plus!
  • Join a team that values people, solutions, and service. Apply today!

    All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

    Job Reference : JN -062025-398354

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    Customer Service • San Bernardino, CA, United States

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