Account Director - Hospitality

A company is looking for a Director of Customer Success - Hospitality. Key Responsibilities : Own and grow a portfolio of strategic accounts within hospitality and tourism Develop and execute strategic account plans to ensure customer success and retention Build strong executive relationships and lead account-based marketing initiatives Required Qualifications : 12+ years of experience managing enterprise accounts, preferably in hospitality or tourism Deep understanding of digital marketing and omnichannel strategies Experience managing a CMS and knowledge of website best practices Proven success in nurturing and expanding account portfolios Bachelor's degree in Business, Marketing, or a related field; Master's preferred