Director, Digital Marketing - downtown Miami

Director, Digital Marketing - downtown Miami

Miami HQ Office, 350 NW 1st Avenue, Miami, Florida, United States of America

Job Description

Posted Tuesday, October 21, 2025 at 4 : 00 AM

Your Purpose

As Director of Digital Marketing, you will spearhead Brightline's digital marketing strategy leveraging data to optimize campaigns throughout the customer lifecycle. The campaigns will aim to maximize online visibility, drive qualified traffic, and convert prospects into loyal riders across all digital channels. You will design & optimize customer journeys across multiple channels – paid advertising, search engine optimization, social media, email, content marketing – to maximize acquisition, engagement, conversion & LTV ensuring Brightline captures demand and builds preference in competitive markets. Your expertise in digital marketing trends & best practices, emerging technologies, and performance optimization will be critical in establishing Brightline's digital dominance while delivering exceptional return on ad spend. This role requires both strategic thinking and tactical execution to drive measurable growth in digital‑driven bookings and brand engagement.

Your Role

• Website & Advertising : Utilize data to build lifecycle marketing strategies and campaigns appealing to targeted customer segments based upon objectives for each. Lead and manage agency execution across paid search, display, social advertising, and emerging channels while managing substantial media budgets and campaign performance. Oversee website optimization initiatives including SEO, landing page development, and conversion rate optimization to maximize user experience and drive measurable business results. Analyze digital performance metrics across all platforms and provide data‑driven recommendations for continuous optimization and competitive advantage.
• Social Media : Develop and direct integrated organic social media strategies that amplify brand messaging, drive community engagement, and build authentic relationships across all social platforms. Collaborate closely with content and creative teams (in‑house & agency) to develop compelling digital assets and messaging that resonates with target audiences while maintaining consistent brand voice. Monitor social media trends, platform updates, and competitive landscape to identify new opportunities for brand growth and engagement.
• Email & CRM : Optimize and direct marketing automation and lead nurturing programs that guide prospects through the customer journey and maximize lifetime value. Develop sophisticated email marketing campaigns and CRM strategies that segment audiences effectively and deliver personalized, relevant content at scale. Leverage customer data and behavioral insights to create targeted communications that drive conversion, retention, and revenue growth while ensuring compliance with data privacy regulations.
• Performance Analysis : Drive data‑driven decision making through comprehensive analysis of digital marketing performance across all channels, utilizing advanced analytics tools and attribution modeling to measure ROI and campaign effectiveness. Establish key performance indicators and reporting frameworks that provide actionable insights to stakeholders while identifying optimization opportunities and growth trends. Create strategic recommendations based on performance data, competitive analysis, and market intelligence to continuously improve campaign performance, budget allocation, and overall digital marketing strategy effectiveness.
• People Leadership : Build, inspire, and develop a high‑performing digital marketing team through strategic hiring, mentorship, and performance management while fostering a culture of data‑driven decision making, creative excellence, and collaborative execution. Collaborate cross‑functionally to ensure cohesive strategies and align marketing efforts with overall business objectives.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Managerial Responsibility

Direct supervisory responsibility including the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline or effectively recommend such actions.

Experience & Qualifications

Required Education and Experience :

Knowledge, Skills & Abilities :

Benefits & Offer

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.

Equal Opportunity Statement

Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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