Project Assistant, Box PIMS-988 / 51512

Project Assistant

The New York State Education Department's (NYSED) Office of Management Services is seeking candidates for a Project Assistant position in the Office of Information Technology Services. This Office is responsible for implementing and maintaining technology infrastructure supporting NYSED Program Office operations. Duties of this position include, but are not limited to, the following :

• Help with implementation activities to create the planning documents and design models for the Office of the Professions' Modernization Program.
• Gather critical information from meetings with various stakeholders and produce useful reports, as needed;
• Conduct meetings and presentations to share ideas and findings;
• Perform requirements analysis;
• Document and communicate the results of the project team's efforts;
• Perform user acceptance testing;
• Update, implement, and maintain program procedures;
• Serve as a liaison between stakeholders and users;
• Coordinate stakeholder input and feedback;
• Report and monitor the resolution of any issues that stakeholders may experience during the transition; and,
• Provide instructional assistance and support, over the phone, via webinar, or in person, regarding program-specific processes and procedures in a "how to" manner.

MINIMUM QUALIFICATIONS :

Candidates must have a minimum of six years of general work experience in customer service, training, or communications. Two years of this experience must have been conducted business analysis or experience with the New York State licensing processes and procedures. An associate's degree may substitute for two years of the required experience. A bachelor's degree may substitute for four years of the required experience. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

CONDITIONS OF EMPLOYMENT :

This will be a temporary appointment. Promotions and transfers may change appointees' negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of experience and / or degree will be required at the time of interview for all candidates. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. Federal law may impose additional requirements or restrictions regarding positions that receive federal funding. This position leads to a maximum salary of $85,138 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Based on this position's location, in addition to the listed base salary, this position also receives a $4,000 downstate adjustment.

APPLICATION : Qualified candidates should send a resume and letter of interest by December 3 2025 to OMSJOBS@NYSED.GOV (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-988 / 51512) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility. New York State Education Department (NYSED) is an equal opportunity / affirmative action employer. Generous benefits of working for New York State, including, but not limited to, the following :

Some positions may require additional credentials or a background check to verify your identity.