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Member Advisor Full Time

Member Advisor Full Time

TRUE Community Credit UnionYpsilanti, MI, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Is problem solving, sales, and customer service your jam? Then you might be just who we are looking for at TRUE Community Credit Union in the Washtenaw County, MI area. We have a position open for a full-time Member Advisor at our Mansfield Branch!

Why join us? At TRUE Community Credit Union , we're committed to making joy common in uncommon places, and we've been recognized as one of the Top Workplaces in the United States . This recognition reflects the positive feedback from our employees and our dedication to creating an uplifting work environment where every team member thrives.

What's in it for you?

  • A very competitive wage, starting between $ 17.18 - $19.00 depending on experience
  • Twelve paid holidays a year
  • 100% 401(k) match (up to the first 5% of contributions)
  • Pension
  • Paid vacation and sick time off (including Birthday PTO, Volunteer PTO and Inclusion Time off)
  • We offer health, vision, and dental insurance; long- and short-term disability; term life insurance; and flexible spending accounts.
  • Can you say gym membership reimbursement, tuition reimbursement, and interest free clothing loans? Yes, that's available too!

What are the schedules like?

  • Monday – Friday our Member Advisors start as early as 8 : 45 or stay as late as 5 : 45.
  • Saturday hours : 8 : 30 a.m. – 1 : 30 p.m. and you can expect to work up to 3 Saturdays per month.
  • Occasional staff meetings may take place before branch opening.
  • What does orientation and training look like?

  • You'll participate in a paid orientation at our Clinton Rd. Branch, located at 1100 Clinton Rd., Jackson, MI 49202.
  • Following orientation you'll receive hands-on training with one of our experienced Member Advisors.
  • Who are we looking for?

  • Someone with sales or financial services experience
  • Someone who can learn to be part of our Member Experience team
  • Someone who loves people and problem solving
  • Someone who is accurate and confidential (we are handling people's money, right!)
  • Someone who is positive and professional (we want people to trust us)
  • Someone who can handle stressful situations with a smile
  • Someone who can passionately serve our members, the community, and each other by promising to uphold our values
  • What are some of the responsibilities of a Member Advisor?

  • Our Member Advisors open new accounts for members such as Savings, Checking, Certificate of Deposits and Business accounts
  • Assist the lending department in taking loan applications
  • Promote financial health by explaining, promoting, and offering products and services that enhance our members' financial well-being
  • Efficiently handle financial transactions, including deposits, withdrawals, loan payments, and night / mail deposits for our members
  • They keep an eye out for fraudulent transactions
  • Utilize technology as part of our digital first platform – using multiple computer programs to provide exceptional service
  • Follows all necessary regulations to maintain security and compliance
  • What should you do next?

  • Click on the Apply Now button and start your Member Advisor application today!
  • TRUE Community Credit Union is TRUE to our members, our communities, and our teammates.

    TRUE Community Credit Union is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by applicable law.

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    Advisor • Ypsilanti, MI, USA

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