Arizona Licensed Clinical Service Representative

A company is looking for a Clinical Service Representative who will provide professional phone assistance and support prior authorization processes.

Key Responsibilities

Handle inbound calls from providers, pharmacies, and members regarding prior authorizations

Assist with outbound calls and process prior authorizations received via fax and electronic methods

Support additional tasks as assigned by the leadership team

Required Qualifications

One year of customer service experience in a high-volume environment

Proficient in PC skills and basic knowledge of Google Suite and Microsoft Office

Ability to multitask and use multiple system applications simultaneously

Deliver professional service to providers and internal partners

High School Diploma or GED equivalent