Talent.com
Customer Support Scientist
Customer Support ScientistVirtualVocations • Cincinnati, Ohio, United States
Customer Support Scientist

Customer Support Scientist

VirtualVocations • Cincinnati, Ohio, United States
1 day ago
Job type
  • Full-time
Job description

A company is looking for a Customer Support Scientist II.

Key Responsibilities

Review and report customer DNA sequencing data

Monitor quality of DNA sequencing data and perform proactive follow-ups

Assist with internal projects to enhance the efficiency of the Technical Support team

Required Qualifications

BS Degree in Biological Sciences or a related field

1-2 years of relevant experience

Ability to closely follow Standard Operating Protocol (SOP)

Experience in mentoring new team members

Create a job alert for this search

Customer Support • Cincinnati, Ohio, United States

Related jobs
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Specialist II to provide advanced support and optimize customer experience.Key Responsibilities Manage and triage escalated support cases from Tier 1 t...Show more
Last updated: 30+ days ago • Promoted
Customer Support Analyst II

Customer Support Analyst II

KPI Solutions Inc • Sharonville, OH, United States
Full-time
About Kuecker Pulse Integration (KPI).Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker P...Show more
Last updated: 1 day ago • Promoted
Customer Support Executive

Customer Support Executive

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Executive (Chinese speaking) to join their remote team.Key Responsibilities Onboard and activate new Chinese-speaking brands, guiding them through the ...Show more
Last updated: 30+ days ago • Promoted
Customer Support Supervisor

Customer Support Supervisor

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Show more
Last updated: 30+ days ago • Promoted
Tier 2 Customer Support Specialist

Tier 2 Customer Support Specialist

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Tier 2 Customer Support Specialist to provide mid-level technical support for various digital platforms. Key Responsibilities Troubleshoot and resolve complex user issue...Show more
Last updated: 9 days ago • Promoted
Customer Support Analyst II

Customer Support Analyst II

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Analyst II.Key Responsibilities Act as the primary point of contact for customers via various communication channels to address their needs and resolve...Show more
Last updated: 30+ days ago • Promoted
Lead Customer Support Analyst

Lead Customer Support Analyst

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Lead Customer Support Operations Analyst.Key Responsibilities Oversee a team of Customer Support Operations Analysts, providing coaching and performance management Coo...Show more
Last updated: 4 hours ago • Promoted • New!
User Support Specialist

User Support Specialist

BakerHostetler Career • Cincinnati, Ohio, USA
Full-time
Support must be timely accurate friendly and efficient to ensure users can effectively leverage technology in their daily work. The primary focus of User Support is the end userensuring their needs ...Show more
Last updated: 4 days ago • Promoted
Sales Support Coordinator

Sales Support Coordinator

Protective Life Insurance Company • Covington, KY, United States
Full-time
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be ...Show more
Last updated: 30+ days ago • Promoted
Customer Support Assistant

Customer Support Assistant

Alphabe Insight Inc • Cincinnati, Ohio, USA
Full-time
The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfactio...Show more
Last updated: 30+ days ago • Promoted
Earn extra cash - Sign up and drive with Uber

Earn extra cash - Sign up and drive with Uber

Uber • Berry, KY, US
Full-time +1
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
Last updated: 3 days ago • Promoted
Customer Support Manager

Customer Support Manager

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Manager.Key Responsibilities Lead and motivate a team of remote customer support agents Create schedules and manage coverage plans for the customer su...Show more
Last updated: 30+ days ago • Promoted
Customer Support Specialist II

Customer Support Specialist II

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Care Specialist II who will serve as a key resource for resolving complex technical issues. Key Responsibilities Provide technical assistance through various ch...Show more
Last updated: 2 hours ago • Promoted • New!
Customer Support Coordinator

Customer Support Coordinator

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Coordinator to provide exceptional service to its network of insurance agents. Key Responsibilities Act as the main point of contact for insurance agent...Show more
Last updated: 30+ days ago • Promoted
Bilingual Customer Support Representative

Bilingual Customer Support Representative

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Service / Tech Support Representative - Media (Bilingual : English / Portuguese) - Remote. Key Responsibilities Provide inbound customer support in the customer'...Show more
Last updated: 30+ days ago • Promoted
Bilingual Customer Support Consultant

Bilingual Customer Support Consultant

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer & Technical Support Consultant - Bilingual.Key Responsibilities Act as the liaison between customers and the laboratories, answering questions and resolving is...Show more
Last updated: 30+ days ago • Promoted
Customer Support Consultant

Customer Support Consultant

VirtualVocations • Cincinnati, Ohio, United States
Full-time
A company is looking for a Customer Support Consultant (Remote Opportunity).Key Responsibilities Provide implementation and integration tasks including requirements analysis, business process ana...Show more
Last updated: 30+ days ago • Promoted
Customer Support Agent

Customer Support Agent

VirtualVocations • Cincinnati, Ohio, United States
Temporary
A company is looking for a Customer Support Agent (PT) to serve as the first point of contact for users.Key Responsibilities Act as the first point of contact for customers via email and chat Ha...Show more
Last updated: 30+ days ago • Promoted