Customer Support Assistant

The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses managing inquiries and supporting day-to-day service operations. The ideal candidate is organized proactive and capable of delivering exceptional assistance in a fast-paced environment.

Responsibilities

Handle incoming customer inquiries by phone and email with professionalism and courtesy.

Provide accurate information regarding services policies and procedures.

Coordinate with internal departments to resolve issues efficiently.

Maintain detailed and organized records of customer interactions.

Support daily administrative tasks to ensure smooth workflow.

Assist in developing improved customer service processes and solutions.

Uphold Beloforms standards for high-quality service delivery.

Qualifications :

Strong communication and interpersonal skills.

Excellent organizational abilities and attention to detail.

Ability to multitask and manage time effectively.

Problem-solving mindset with a proactive approach.

Basic computer proficiency and comfort with office software.

Ability to work both independently and collaboratively.

Additional Information :

Benefits

Competitive salary : $50000$55000 per year.

Professional growth and development opportunities.

Supportive team-oriented work environment.

Comprehensive training for role success.

Full-time position with long-term stability.

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1