Sales Support Assistant - WCPO

Sales Support Specialist

The E.W. Scripps ABC affiliate WCPO in Cincinnati, is seeking a detail-oriented Sales Support Specialist who will be the backbone of our sales operations. This role offers an exciting opportunity to work directly with clients, support account executives, and ensure seamless advertising campaigns that help local businesses thrive. Responsible for supporting the sales department in day-to-day activities.

What you'll do :

• Assist Sales team with pre-sales events, client appointments, and order entry. Facilitate & process sales presentations.
• Communicate with advertising agencies and clients for make goods, preemptions, under delivery and day-to-day contact. Including sending station information to clients and national representatives.
• Generate client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the sales team with client retention.
• Liaise with sales, web production, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
• Generate and analyze sales reports including rating delivery data by week and adjusting advertising schedules. Complete online postings.
• Identify and correct any billing errors or issues prior to end of month.
• Correctly input client billing adjustments within the same month as dispute identified.
• Attend sales training and planning meetings.
• Arranges and distribute various advertising materials and sales reports to the proper areas in a timely manner.
• Provide exemplary customer assistance.
• Assist AE's and clients with creative copy, and make goods and changes.
• Send location information to clients and national reps.
• Produce sales pieces in coordination with National Rep. Firm and Research Director.
• Assist with inventory control and updating and weekly rate card.
• Paid programming liaison with advertisers, where necessary.
• Crosstrain in all sales and traffic software applications as well as sales support positions.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
• Other duties as assigned.

What you'll need :

What you'll bring :

Work Environment :