Agency Contracting Specialist

Agency Contracting Specialist

Spark is hiring an Agency Contracting Specialist to guide new agencies through every step of the contracting process. This role is perfect for someone who thrives on organization, collaboration, and client success. You'll work with high-priority agencies, ensure every deliverable is completed on time, and bring precision and efficiency to a critical stage of our onboarding journey. If you love optimizing processes, obsess over details, and take pride in delivering an exceptional partner experience we want to meet you.

Key responsibilities include : creating a world-class first impression, being the guide our customers trust, empowering customers with knowledge, becoming an expert, driving clarity and collaboration, being the connector, partnering for impact, and championing continuous improvement.

Skills knowledge and expertise include : 5+ years of experience in customer success, project management, account management, or onboarding / implementation roles, strong attention to detail and documentation accuracy, strong written and verbal communication skills, skilled at translating complex processes into simple, actionable next steps, relationship management experience, curiosity & excitement to learn, and experience using CRMs or workflow management tools to track progress and handoffs.

Compensation : our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. A reasonable estimate of the current salary range is $85,000 - $105,000 USD.

Why you should join our team : by joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer equity compensation, health care, including dental and vision through our PEO Sequoia, flexible work location; co-working available, 401k, paid time off, monthly remote work stipend (help cover costs of home-office needs), paid parental leave, up to 14 weeks for birthing parents, up to 8 weeks for non-birth parents, 11 paid holidays, 2 week sabbatical at 5 years of employment, and wellbeing perks through SpringHealth, OneMedical, PerkSpot, and SoFi.