Client Service Specialist

Overview Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth. With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo. As a Client Service Specialist, you'll act as a liaison between our clients and Arteriors by supporting client inquiries. You'll be the first point of contact for the client and will assist with and resolve any issues that arise. To land this gig, you'll need a High School Diploma or equivalent. You'll also need to have experience in a customer support role that required phone and email support. This job might be for you if :

• You enjoy helping people. You get a thrill out of leading people in the right direction.
• You are calm and collected under pressure. You think on your feet while ensuring the best possible level of service.
• You are motivated and driven. You appreciate a challenge and thrive in environments that allow you to make decisions that impact the bottom line.
• You communicate clearly. You write well and can explain just about anything to anyone. You have no problem with communicating in writing and on the phone.
• You think, 'glass half full'. You maintain a positive outlook, even in the most difficult situations, and encourage others to do the same.
• You believe in personal accountability. You see the value in both, giving and receiving, constructive feedback and you often seek new opportunities to improve and develop your skills. What's in it for you :
• Competitive Salary and Compensation Package : We offer a competitive salary and benefits package to ensure our employees feel valued and fairly compensated for their contributions. This includes conducting yearly salary surveys to ensure fair pay and provide yearly merit increase and bonus opportunities.
• Comprehensive Health Insurance : Our health insurance (including medical, dental, vision, life insurance and disability) are effective the first day of the month following your hire date.
• Generous Paid Time Off : We believe in the importance of taking time off to rest and recharge which is why we offer an unlimited paid time off program. Additionally, Arteriors provides Paid Family Leave coverage for those who are expanding their families.
• Professional Development Opportunities : We invest in our employees' growth and development and provide opportunities for learning and career advancement through training programs, leadership consulting, and mentorship opportunities.
• 401(k) Retirement Savings Plan : We help our employees plan for the future by offering a 401(k) retirement savings plan with employer matching contributions. Additionally, as a part of our plan we offer access to a Wellness Consultant who can help you maximize your savings and plan for your future.
• Wellness Programs : We prioritize the health and wellness of our employees which is why we offer a complimentary subscription to Calm and access to employee assistance programs.
• Employee Discounts and Perks : Our employees enjoy generous discounts on company product.
• Community Engagement and Volunteer Opportunities : Through volunteer programs and charitable initiatives, our employees have the opportunity to make a positive impact outside of the workplace. We provide 8 hours per year that employees can use towards engaging in activities that ensure they give back to their community in a way that feels meaningful.
• Diverse and Inclusive Culture : We foster a diverse and inclusive work environment where all employees feel welcome, valued, and respected. We celebrate diversity and strive to create a culture of belonging. By offering these benefits, we aim to attract top talent and create a supportive and rewarding work environment for our employees.