Banquet Server

City, State :

Denver, ColoradoThe Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate’s vibrant destination is the cornerstone of Denver’s newest and most intriguing gathering spot. This modern yet nostalgic property offers modern accommodations, fresh restaurant concept and unique meeting space. Come join our team and be a part of history!

Pay $22 / hour

The Banquet Server is responsible for the set-up and serving of food and beverages at all banquet functions according to the hotel standards that will result in the complete satisfaction of the guests attending the event.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner.
• Must attend all designated pre-event meetings.
• Must be able to understand how to read a Banquet Event Order (BEO), including a room diagram.
• Gather and coordinate all equipment necessary to service banquet event.
• Maintain a clear and obstruction free service corridor.
• Perform all Banquet sidework as designated by the Banquet Captain and / or Banquet Manager.
• Efficiently and properly perform all service standards to encourage safe and efficient hotel operations.
• Efficiently attend to all needs of the guest during functions and function related duties.
• Report to Banquet Captain and / or Banquet Manager any need for housekeeping and / or repairs of and banquet equipment.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high level of standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Follow all money handling procedures when serving the guest.
• Prepare room according to the BEO (Banquet Event Order) and the various meal functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Respond to guest problems, complaints and accidents. Communicate to management, if necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

Associate demonstrates acceptable PRODUCTIVITY standards

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Associate demonstrates INITIATIVE

Associate demonstrates ACCOUNTABILITY for their job performance

EDUCATION AND EXPERIENCE REQUIREMENTS :

A high school diploma or general education degree (GED); or 3 to 6 months of related experience in a hotel or a related field preferred.

QUALIFICATIONS

WORK ENVIRONMENT :

Some of the work is conducted in a typical office environment with temperature control and natural and artificial light. There is frequent exposure to the outdoors including seasonal weather and materials used in maintenance work.

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

Physical Activity :

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.