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Busser / Runner

Busser / Runner

Echo Lake Country ClubWestfield, New Jersey, United States
30+ days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

ECHO LAKE COUNTRY CLUB.

Food Runner / Busser.

Reports to : Dining Room Manager / Supervisor & Banquet and Event Manager / Supervisor.

Role Purpose :

Echo Lake Country Club, a leading private country club, is seeking creative and forward-thinking, food runners and bussers to join our service team. The purpose of the food runner / busser is to ensure the seamless and efficient delivery of food from the kitchen to the members, with the ability to verbalize components of the dish to the members, & maintain a clean and organized dining room. Our busser / runners are a support system for the service teams to ensure that Echo Lake provides the best service possible to our membership.

Job Duties and Responsibilities :

  • Efficiently transport food from the kitchen to the correct tables.
  • Collaborate with kitchen staff and servers to ensure the accurate and timely delivery of food and beverages as assigned.
  • Ensure that food is presented correctly, to correct seat number and table, and that all orders are correct before leaving the kitchen.
  • Interact with members and their guests in a friendly and professional manner.
  • Respond to any immediate needs or requests made by the members and service team.
  • Maintain a clean and organized workspace.
  • Greet and welcome members and their guests with a warm and welcoming attitude.
  • Clearing tables of used dishes, utensils, and glassware upon completion of meals.
  • Supporting the service staff by refilling water glasses, delivering bread, running drinks, and any other tasks to enhance the dining experience.
  • Monitoring and restocking necessary items such as napkins, silverware, etc.
  • Properly counting china, glass, and silver on inventory days.
  • Learning to prepare and serve coffee and espresso beverages if directed.
  • Supporting the setup and breakdown of tables and equipment for events.
  • Working banquet events, passing, and lite service as requested when needed.
  • Be present for staff training events and meetings as requested by management.
  • Perform all duties, demands, and responsibilities as assigned, beyond this job description.

Daily Tasks :

  • Set and prepare dining areas and / or banquet spaces for service periods and events.
  • Take and serve food and beverage orders with intent to upsell and exceed guest expectations.
  • Coordinate with the management and kitchen to ensure timely and accurate service.
  • Relay member feedback / concerns to management.
  • Communicate effectively with team members to ensure smooth operations.
  • Train and lead support staff by example, while actively correcting and coaching on the floor.
  • Be flexible and adaptable to handle different tasks as needed.
  • Run food to tables.
  • Actively bus, stage & reset dining room tables throughout service.
  • Come to work ready to work with pressed uniform and professional appearance and attitude.
  • Long-Term Objectives :

  • Maintain clean and orderly dining room and event space at all times.
  • Develop and nurture strong relationships with club members to enhance their dining experiences.
  • Participate in regular training sessions to stay updated on industry standards and best practices.
  • Streamline the food delivery process to enhance efficiency and accuracy.
  • Contribute to elevated levels of member satisfaction.
  • Explore opportunities to cross-train in other positions (i.e., housemen, server, etc.)
  • Working Conditions :

  • Regular work requires a great deal of sitting, standing, lifting, bending and stretching.
  • Must be able to stand for a minimum of 10 hours at a given time.
  • Ability to lift and carry up to 35 lbs.
  • Must have open availability (nights, mornings, weekends, and holidays.)
  • About Echo Lake Country Club :

    Echo Lake Country Club, located in Westfield, New Jersey, just thirty miles from New York City, is an esteemed 18-hole member-owned club with a rich history dating back to 1899. The Club's golf course was designed by Donald Ross in 1913. Echo Lake Country Club was formed through the merger of the Cranford Golf Club and the Westfield Golf Club, and it boasts a family-oriented atmosphere, championship golf course, pool, and paddle program. A recent $12-million renovation has transformed the 30,000 square-foot Clubhouse into a vibrant hub, offering three bars, banquet facilities, multi-level dining, expansive patios, and breathtaking Manhattan Skyline views. In 2021, Echo Lake's Clubhouse was honored with the "Clubhouse Renovation of the Year" award from Club Inc. Magazine. The Club maintains a substantial waitlist for membership and boasts a long-term employment history.

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    Busserrunner • Westfield, New Jersey, United States

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