Senior Client Success Manager
- Full-time
WHO ARE WE
Launch Potato is a profitable digital media company that reaches over 30M monthly visitors through brands such as FinanceBuzz All About Cookies and OnlyInYourState.
As The Discovery and Conversion Company our mission is to connect consumers with the worlds leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries weve built a high-growth high-performance culture where speed ownership and measurable impact drive success.
WHY JOIN US
At Launch Potato youll accelerate your career by owning outcomes moving fast and driving impact with a global team of high-performers.
BASE SALARY : $80000 to $100000 per year
MUST HAVE :
- Exceptional communication skills both written and verbal to effectively communicate complex information to technical and non-technical stakeholders.
- Proven track record in day to day client management managing multiple accounts concurrently with unwavering attention to detail.
- Strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes / growth.
- Strong analytical skills with the ability to decipher data and translate insights into actionable recommendations.
- Ability to build and nurture client relationships while proactively identifying growth opportunities.
EXPERIENCE : 2 years of digital marketing / affiliate marketing experience with a focus on performance marketing and client relationship management.
YOUR ROLE
Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration.
OUTCOMES (Performance Expectations)
COMPETENCIES
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potatos Levels Framework. Your compensation package includes a base salary profit-sharing bonus and competitive benefits. Launch Potato is a performance-driven company which means once you are hired future increases will be based on company and personal performance not annual cost of living adjustments.
Want to accelerate your career Apply now!
Since day one weve been committed to having a diverse inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity equity and inclusion.
We do not discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience :
Manager
Key Skills
Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 80000 - 100000
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