Principal PMT, Alexa - Echo Family Devices

Principal Product Manager Tech For Alexa AI Team

Are you passionate about innovation and helping customers daily? Are you a data-driven product leader with experience launching disruptive software products? Alexa AI team is developing innovative Generative-AI solutions to make Alexa a trusted assistant that helps customers daily. As Principal Product Manager Tech for the Alexa AI team you will :

• Define and drive customer-facing features for Alexa including advanced Conversational AI features with a high bar on responsible application of technology;
• Create advanced features out of technical innovations
• Drive clarity out of ambiguity, communicate a clear vision and align others to execute on your thoughtful requirements
• Develop a deep understanding of customer needs and pain points
• Work closely with science, engineering, UX / design, business development, legal, and internal and external partner organizations
• Partner with other Amazon teams

Key job responsibilities : This is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar. The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar.

A day in the life : Cut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar raising customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high velocity, high ambiguity problem space, scrappiness and ability to drive teams with clarity will allow for success.

About the team : We are a functional team of product leaders (with some TPM, data science, and BI support) that spans critical areas of the Alexa product experience. We ensure our overall Alexa experience is consistently meeting a high customer bar.