Dispatcher
Dispatcher Tacoma, WA - $21.00 Full Time Monday - Friday 11 : 45 am- 8 : 15 pm
Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day.
Why become a MedSpeeder? This is what's in it for you :
- Medical, Dental, Vision and Flexible Spending Account   We care about you and your family!
- 401(K) with Company Match   We want you to secure your financial future, so we have a generous match too!
- Paid Time Off   We encourage time off, you deserve it!
- Opportunities for Career Advancement We encourage internal growth!
- Competitive Pay We respect the work you provide!
What you will be doing as a Dispatcher :
Monitor and route assigned customer orders while meeting all corporate guidelines and performance standardsCreate effective routes using routing tools and local knowledge to make efficient transports based on priority and locationAddress general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skillsLog, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirementsPerform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedbackWork with market management team for all routing / dispatch needs on a day-to-day basis as well as on longer term improvementsMaintain current knowledge of MedSpeed service policies, procedures, and specific client requirementsWork to promote MedSpeed cultureWhat you need to become a MedSpeeder :
High School Diploma, GED or equivalentWork experience in up-tempo environments preferredDemonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identifiedDemonstrate excellent verbal and written communication skillsGreat attitude that aligns with our culture of working as one team, keeping our promises, and getting better every dayAbility to effectively manage time and multi-taskAbility to maintain high level of punctuality and consistent, reliable attendance standardsProcess-oriented mindset focused on continuous improvement, excellent problem-solving skillsCollaborative work style, able to work well within and across departmentsAbility to enter data accurately at a given speedStrong typing and computer skillsAs part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws.
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com.
Visit us online at www.medspeed.com to learn more about our great organization.