Access Associate

Access Associate

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Status : Fulltime

Location : Unity

Department : Admitting

Schedule : 3PM-11PM with rotating weekends & holidays

Attributes :

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities :

Position Summary : In a customer service-oriented manner, interviews patients and / or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification / authorization, co-payment collection and communicating with patient and / or their representative with regards to their financial assistance needs.

Key Responsibilities :

Education :

Associate degree preferred

Licenses / Certifications :

None

Physical Requirements :

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and / or employee's physician or delegate will be considered for accommodations.

Pay Range : $17.65 - $19.30

City : Rochester

Postal Code : 14626

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.