Talent.com
Rooms Supervisor

Rooms Supervisor

Akron, Ohio, United StatesUSA, Ohio, Akron
6 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Rooms Supervisor supports the daily operations of the club's hotel rooms to ensure members and guests enjoy a seamless and comfortable stay. This role provides oversight of housekeeping staff during assigned shifts, assists with scheduling and task assignments, and helps maintain the highest standards of cleanliness and service. The Rooms Supervisor works closely with team members and other departments to resolve guest needs promptly and uphold a welcoming environment.

Reporting Structure

  • Reports directly to the Rooms Manager

Key Responsibilities

  • Support the daily operations of the housekeeping team by assigning tasks, training new staff, and ensuring consistent, high-quality service.
  • Conduct routine inspections of guest rooms, public areas, and back of house spaces, providing coaching and feedback to maintain superior standards.
  • Ensure guest rooms are clean, comfortable, and fully stocked with linens, toiletries, and amenities.
  • Verify that in-room appliances and systems (TVs, phones, lighting, etc.) are functioning properly and report issues for resolution.
  • Respond promptly to member and guest requests, ensuring a welcoming and personalized experience.
  • Maintain cleanliness and safety in all public areas, corridors, stairwells, and staff areas.
  • Report maintenance, safety, or service concerns to the Rooms Manager for timely resolution.
  • Collaborate with the Rooms Manager and other departments to support member and guest needs and smooth daily operations.
  • Assist with training and onboarding of housekeeping staff to reinforce service standards and safe work practices.
  • Create and adjust shift schedules to ensure adequate coverage and efficient operation.
  • Document and escalate performance or service concerns to the Rooms Manager.
  • Additional Duties

  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Support the overall efficiency of the team by collaborating and contributing to the club's goals.
  • Qualifications

    Required

  • High school diploma, GED, or equivalent.
  • A minimum of 1 year of experience in hotel housekeeping, hospitality, or a related field within a country club setting, plus at least 2 years of supervisory experience.
  • Preferred

  • Associate degree in hospitality, business, or a related field.
  • Previous experience providing guidance, training, or oversight to housekeeping or hospitality staff.
  • Strong customer service and communication skills.
  • Ability to prioritize tasks, work efficiently under pressure, and support smooth daily operations.
  • Basic proficiency with property management or housekeeping software (e.g., Opera, PMS systems) is a plus.
  • Physical Requirements

  • Frequent sitting, standing, walking, and occasional driving.
  • Occasional exposure to dust, temperature changes, or cleaning chemicals.
  • Ability to lift, carry, push, or pull up to 100 lbs. occasionally; squat, kneel, reach, twist, bend.
  • Sensory requirements talking, hearing, and seeing.
  • Tools / Equipment

  • Housekeeping inspection tools (e.g., room checklists, cleaning quality standards sheets, UV inspection lights for cleanliness checks).
  • Basic cleaning equipment for spot checks or assistance when needed (e.g., vacuum, mop, cleaning cart).
  • Communication devices (e.g., two-way radios, telephone, smartphone) to coordinate with staff and management.
  • Computer and office equipment (desktop / laptop, printer, copier, tablet) for scheduling, reporting, and communication.
  • Property Management System (PMS) and housekeeping software (e.g., Opera, HotSOS, or similar) to track room status and assignments.
  • Safety equipment (e.g., gloves, PPE, wet floor signage) to enforce compliance with safety standards.
  • Work Schedule

  • Adherence to attendance requirements as outlined in the weekly schedule.
  • Flexibility to work additional hours as needed to meet position deadlines.
  • Availability to work on weekends and / or holidays as required.
  • What We Offer

    We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.

    While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes :

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
  • Want to learn more? Visit www.invitedbenefits.com for full details.

    Have more questions? Check out our Invited Jobs website for more details about ClubLife, the

    Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

    Invited is an Equal Employment Opportunity Employer

    The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

    Create a job alert for this search

    Rooms Supervisor • USA, Ohio, Akron

    Related jobs
    • Promoted
    Tour Guide

    Tour Guide

    US Ghost AdventuresMassillon, OH, US
    Part-time
    Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide...Show moreLast updated: 30+ days ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionMeyers Lake, OH, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show moreLast updated: 3 days ago
    • Promoted
    Travel Supervisor

    Travel Supervisor

    Sheetz, IncSolon, OH, US
    Full-time
    Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple st...Show moreLast updated: 3 days ago
    • Promoted
    Seafood Team Leader

    Seafood Team Leader

    Giant EagleStow, OH, US
    Full-time
    Our Seafood Team Leader manages the entire Seafood team and keeps it running like a well-oiled machine.You'll be the one who Team Members and guests look to for guidance on the freshest catch o...Show moreLast updated: 4 days ago
    • Promoted
    Tour Gude

    Tour Gude

    US Ghost AdventuresMassillon, OH, US
    Part-time
    Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Securitas Electronic SecurityUniontown, OH, US
    Full-time
    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.More than 13,000 colleagu...Show moreLast updated: 30+ days ago
    • Promoted
    Facilities Supervisor

    Facilities Supervisor

    Hospice of the Western ReserveWestlake, OH, US
    Full-time
    JOIN US IN MAKING THE MOST OF EVERY DAY!.Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote qualit...Show moreLast updated: 2 days ago
    • Promoted
    Travel Store Supervisor

    Travel Store Supervisor

    Sheetz, IncSolon, OH, US
    Full-time
    Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple st...Show moreLast updated: 3 days ago
    Sorting Room Supervisor

    Sorting Room Supervisor

    The Salvation ArmyStrongsville, Ohio, United States
    Full-time
    Quick Apply
    Responsible for quality control and to ensure production of a minimum of 4400 garments every day.Maintain inventory of necessary supplies. Other duties as may be assigned.High School Diploma or equi...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Cardiovascular Operating Room - $2,635 to $2,921 per week in Canton, OH

    Travel Nurse RN - Cardiovascular Operating Room - $2,635 to $2,921 per week in Canton, OH

    TravelNurseSourceCanton, OH, US
    Full-time
    TravelNurseSource is working with LRS Healthcare to find a qualified CVOR RN in Canton, Ohio, 44708!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 s...Show moreLast updated: 4 days ago
    • Promoted
    Concierge - Summit Ridge

    Concierge - Summit Ridge

    Millennia Housing ManagementAkron, OH, US
    Full-time
    Millennia Commercial Group is seeking motivated.The Concierge will be one of the first point of contact at Key Center.This individual will have persuasive sales and marketing skills, excellent comm...Show moreLast updated: 6 days ago
    • Promoted
    Hotel Maintenance / Grounds Person

    Hotel Maintenance / Grounds Person

    Nivea HospitalityWooster, OH, US
    Full-time
    Join our Team = Maintenance / Grounds Person.We are seeking a skilled and experienced maintenance / grounds person to join our dedicated team at the Hilton Garden Inn Wooster, Ohio.As a maintenance...Show moreLast updated: 30+ days ago
    • Promoted
    Rooms Supervisor

    Rooms Supervisor

    Invited ClubsAkron, OH, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 5 days ago
    • Promoted
    Hotel Night Auditor

    Hotel Night Auditor

    Courtyard by Marriott Cleveland WestgateWestlake, OH, US
    Full-time
    Our property is seeking a night auditor to join our growing group of hospitality professionals.The ideal candidate will have strong attention to financial details, a genuine love of interacting wit...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Mental Health Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Licensed Mental Health Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Applewood CentersLodi, OH, US
    Full-time
    Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,455 to $1,604 per week in Canton, OH

    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,455 to $1,604 per week in Canton, OH

    TravelNurseSourceCanton, OH, US
    Full-time
    TravelNurseSource is working with Host Healthcare to find a qualified ER / Trauma RN in Canton, Ohio, 44708!.Host Healthcare is an award-winning travel healthcare company with an immediate opening fo...Show moreLast updated: 4 days ago
    • Promoted
    Housekeeping Supervisor

    Housekeeping Supervisor

    Concord HospitalityTwinsburg, OH, US
    Full-time
    We are hiring a Room Inspector / Housekeeping Supervisor!.As the Housekeeping Supervisor, you directly oversee housekeeping, laundry, and houseperson team members. Experience in a leadership role in h...Show moreLast updated: 3 days ago
    • Promoted
    Ops Supervisor Hauling

    Ops Supervisor Hauling

    Republic ServicesCuyahoga Falls, OH, US
    Full-time
    Operations Supervisor Hauling Operations.Within a division, the Operations Supervisor Hauling Operations is responsible for supervising the collections activities in one or more lines of business...Show moreLast updated: 6 days ago