Medical Team Supervisor

Job Description

Job Description

Salary : $60,000 salary

About Us :

At SPCA Wake, we're a bustling hub of innovation, bursting with passion and driven by a singular goal : to become the ultimate resource for animal shelters and animal lovers across the entire state. Currently working in well over half of North Carolinas 100 counties, SPCA Wake will continue to expand the reach of its pet adoption program by continuing to help under-resourced shelters via placement of pets through the SPCAs program. We currently have a $27 million expansion project underway and, in 2026, will be opening North Carolinas first regional campus for pets and people. The addition of a new animal intake and community resource center on the campus of our pet adoption center will streamline the SPCAs life saving operations and enable us to deliver even more services to the pets and people of ceeds, and everyone in between. Our existing medical team of one veterinarian and several full-time, highly efficient, and experienced veterinary medical assistants is a formidable force, and our culture is overflowing with an unmatched zeal for providing the best care possible to our furry friends. We celebrate saving lives through stellar medical care, high quality spay & neuter surgery, efficient operations, and finding forever homes. Your expertise and compassion will empower our vision to be the regional leader in animal welfare. This is a unique opportunity to join a tight-knit team focused on collaboration, continuous improvement, and positive culture.

Category : Full-time, Exempt

Location : Raleigh and Garner, NC

Reports to : Medical Team Manager

Salary : $60,000

The Medical Team Supervisor is a working supervisor responsible for overseeing the daily medical care and treatment of animals across the SPCA of Wake Countys Intake Center, Adoption Center, and Saving Lives Spay & Neuter Clinic. This position ensures that all medical services are carried out with professionalism, compassion, and efficiency, always prioritizing the quality of life for the animals in our care.

The supervisor provides leadership and coaching to the medical team, oversees personnel management, and collaborates with other departments to support seamless animal care. They play a key role in the rollout and implementation of new protocols and procedures, as well as identifying and correcting inefficiencies to strengthen operations. The position serves as a vital link between veterinarians, medical staff, foster volunteers, and operations leadership to ensure the highest standards of animal health and welfare.

Essential Duties and Responsibilities

• Perform, oversee and coordinate medical operations across the intake center, adoption center, and spay / neuter clinic.
• Ensure every animals medical needs are met in a timely and compassionate manner.
• Provide coaching, mentoring, and performance management for the medical team; foster professional growth and accountability.
• Roll out new medical protocols, procedures, and best practices; monitor compliance and adjust as needed.
• Identify inefficiencies and workflow challenges, recommend solutions, and lead improvements.
• Serve as liaison between staff veterinarians, medical team members, foster volunteers, and other departments.
• Maintain accurate and detailed medical records for all animals in care.
• Provide and oversee routine and non-routine medical treatments for shelter and foster animals.
• Support spay / neuter surgical operations and assist veterinarians as needed.
• Perform and train others in laboratory procedures (blood draws, fecal exams, heartworm tests, FeLV / FIV tests, urinalysis, etc.).
• Lead onboarding, training, and check-ins for new hires and volunteers.
• Oversee medical scheduling, including offsite coverage, emergency needs, and weekend / holiday assignments.
• Manage medical inventory and ordering of supplies, vaccines, and equipment.
• Ensure the medical treatment areas are properly cleaned and sanitized daily.
• Track and report on key performance indicators, including efficiency, protocol compliance, and staff development.
• Collaborate with leadership to address medically and behaviorally based quality of life concerns.
• Facilitate communication with the animal care, foster and adoption teams to support successful placements and medical follow-up.
• Co-lead regular medical team meetings, and provide updates to leadership.
• Ensure compliance with biosecurity, disease control, and animal welfare standards.
• Promote a positive, inclusive, and collaborative team culture.

Supervisory Responsibilities

Qualifications

Required :

Preferred :

Additional Benefits :

Only the most qualified candidates will be contacted for interviews. No phone calls, please well have our people call your people!