Retail Ambassador (Retail Sales Associate) - Part Time

This position is located at the Garden State Plaza Mall in Paramus, NJ.

Role Description

Our Showroom Ambassadors (Retail Sales Associates) are the backbone of our success, bringing our story to life for every customer that walks through our doors. You're not just another salesperson - you are a passionate brand enthusiast who knows our products inside and out, and can effortlessly articulate their value and benefits. Your enthusiasm, personal style, and integrity make you a trusted advisor to our customers and ensure customer loyalty while driving brand growth. Above all , you are “people person” invested in a culture of hospitality and creating genuine connections with all of our customers and retail team.

You will:

• Engage with customers to create memorable shopping experiences that respect their time and needs
• Assess customer needs and provide personalized purchase and return solutions
• Share your expertise about our products, explaining the craftsmanship and benefits of our quality materials, constructions, and designs
• Move energetically on the sales floor, always ready to assist and engage with customers or help a teammate
• Address feedback and work with store leadership to ensure the highest levels of customer satisfaction
• Build strong relationships with team members to foster a supportive environment
• Collaborate to optimize the customer experience and support store operations
• Perform merchandising tasks like restocking and organizing displays to maintain our high standards
• Use in-store technology to enhance the customer experience and support operations
• Optimize and organize our inventory position vis cycle counts, restocks, and daily reporting
• Provide consistent, positive energy and effort to ensure a great working environment and shopping experience

You have:

• 1+ year(s) of experience in fashion retail or equivalent hospitality/customer service experience
• Excellent people skills
• Strong communication skills (both verbal and written)
• A proven track record of engaging customers and driving sales growth

You are:

• Enthusiastic about the Thursday Boot Company brand specifically and footwear and apparel in general
• Proactive and a resourceful problem-solver
• Adaptable, eager to learn, and focused on continuous improvement
• Strong personal style that reflects our products and allows you to give tailored advice
• Friendly and approachable, with strong interpersonal skills
• Team player who fosters positivity and inclusivity
• Detail-oriented and proud of maintaining high store standards

What do we offer?

• Competitive compensation
• Professional growth opportunities
• Benefits for those who qualify
• Free product and employee discounts

Who are we?

Thursday Boot Company was born out of frustration. Tired of clunky work boots, delicate fashion boots, and over-branded boots that fall apart after a couple wears, we wanted to bring quality back to footwear. Now, we're one of the fastest-growing consumer brands in the country on a mission to Build Things That Last. With a customer-focused commitment to high-quality product, honest pricing and ethical sourcing, we are expanding our tight-knit team to tackle the exciting challenges ahead.

To learn more, visit us at https://thursdayboots.com/pages/our-story

Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Employee discount
• Flexible schedule