Keyholder

Keyholder Position

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we value diversity in our people, perspectives, and products. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

We're seeking a dedicated and dependable Keyholder to help drive success in our store. In this vital role, you'll support daily operations, take responsibility for opening and closing procedures, and ensure every customer receives an exceptional experience. This is a great opportunity to grow your career and become part of our O.N.E FASHIONPHILE Teamwhere we embrace a one team mindset, stay nimble through change, and prioritize effective communication. Responsibilities include :

• Creating best in class luxury experience customers
• Achieving sales goals, conversion expectations, KPI's and all service responsibilities
• Supporting the sales floor coverage and any other call to action customer service duties that may arise
• Handling customers' concerns and issues in a professional manner
• Clienteling : Follow through on all assigned targeted outreach data lists (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention
• Operational Excellence : Duties to include the processing of goods for Authentication, Procurement, Visual Display, store cleanliness standards, Returns, Order Pick Ups and Selling. Opening and closing the store, all cash handling functions and supply orders

What We're Looking For

What We Offer

Pay Rate : This position begins at $21 / HR for all New Hires into FASHIONPHILE's Irvine, CA location. This role is also eligible for uncapped commission.

FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and / or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at HR@fashionphile.com.