Partner Program Operations Specialist

A company is looking for a Partner Program Ops II (Specialist).

Key Responsibilities

Design and manage the end-to-end partner journey, including onboarding, active engagement, and offboarding

Ensure accurate downstream system enablement such as provisioning, billing, and tier access

Collaborate with internal teams to enforce compliance policies and manage partner performance upgrades / downgrades

Required Qualifications

5+ years of experience in program operations, partner management, or business operations, preferably in a B2B SaaS environment

Proven success in designing and scaling operational workflows for external partner ecosystems

Experience working with cross-functional teams and driving alignment in a matrixed environment

Data-driven decision-maker with strong analytical abilities regarding process efficiency

Familiarity with revenue operations, compliance, and lifecycle management best practices is highly desirable