Legal Intake Specialist
HR Nerd LLCDallas, TX, US1 day ago
Job type
- Full-time
Job descriptionHandling a large volume of outbound calls, within 1 minute of receipt Following up on a large volume of calls being chased (Approx 50-75 daily) Taking sporadic inbound calls from call backs on outbound attempts with care, curiosity, and calm under pressure Screening cases (especially family law) with empathy + urgency Scheduling attorney consults + signing retainers / contracts Following up via call, text, and email Meeting and exceeding quotas like it's your side hustle (but this is your main hustle) Assisting with “all hands on deck” projects – if we need help setting up systems, running new projects, putting out fires; you’re there Bringing ideas to streamline ops, tech, and results Being the person we trust to help us scale this rocket ship Entering details accurately, clearly and with intention. Give 5 Star Customer experience Helping hundreds of people in need a month with a phone call on what is likely the worst time of their life. Full-time, set schedule once launched — 7 days / week coverage between 9AM–11PM EST; Weekends are a must- we can rotate days / weekends May work day shift or afternoon shift No holidays off — we serve law firms when clients need them most We’re still finalizing exact shifts, but if you’re all in, we’ll make it work. This is not for the “clock-in, clock-out” crowd. We want teammates who are dedicated, reliable, and ready to grow something from the ground up. 2+ years legal intake experience, ideally in family law or PI (MUST HAVE WORKED IN LEGAL INTAKE- no getting around this one, sorry), preferably in high-volume firm taking at least 15-20 IB calls or at least 50 OB calls a day Large, Large volume of outbound calls! Excellent written and verbal communication – you’ll take a live writing / typing test Reliable high-speed internet + backup connection Quiet, distraction-free workspace Not a primary caregiver during shift hours Tech-savvy, fast learner Resilient and adaptable- this isn’t going to be perfect- we’re going to change a LOT and frequently until we get it right… again, this is a start up. U.S.-based, 18+ years old Ability to Multi-Task, yet stay organized and on top of it all! Start Up mentality- the person we can go to for it all. Hungry- can’t leave a lead untouched, desire to “win” by calling, connecting with and converting the most leads while providing exceptional service Nights, Weekends, Holiday availability with OT! Experience with intake or call center software from a programming standpoint Data tracking, reporting, or dashboards Process improvement and scaling know-how Startup energy — you’ve built or helped build something from the ground up Sales / Contract Signing Experience in a Law Firm Bilingual (Spanish) Law Firm Intake Department Management Experience Room for fast growth / promotion Bonus for high performance 10 PTO days / year, starting after 3 months 8 paid company holidays Best-in-class training platform — we're not winging it Direct coaching from Founders & C-level executives with decades of experience High-growth, high-accountability, high-appreciation environment Fun, fast, feedback-driven team — we laugh hard , work harder , celebrate wins Ownership mentality encouraged — this is your center, your success, your future Get in early and grow with us — we want leaders, not clock-punchers Serious about excellence, serious about heart — we show up, get it done, and cheer each other on
Job Description
Job Description
This is a remote position.
- Must have 2+ years legal intake experience, ideally in family law or PI (MUST HAVE WORKED IN LEGAL INTAKE
We’re excited to offer you the opportunity to join as a Call Center Specialist on the founding team of our new legal intake call center. This role is designed for a sharp, compassionate, and resilient individual with strong legal intake experience who thrives in a fast-paced, high-growth environment. As one of the first voices our clients will hear—often during some of the most difficult moments in their lives—you’ll play a critical role in screening cases, scheduling consultations, signing retainers, and delivering exceptional service with empathy and urgency. This is more than a traditional call center position—it’s a chance to help build something meaningful from the ground up. You’ll be part of a mission-driven team committed to real human connection and supported by a proven leadership group with deep industry experience. If you’re adaptable, tech-savvy, and passionate about making a difference, we’re thrilled to welcome you aboard.
Description :
$17-20 / hour base + bonuses
Full-Time | Multiple Available |
High-growth legal call center - needing highly motivated, independent, sharp, gritty, emotionally intelligent teammates to help us take it to the top.
We’re not another robotic call shop. We’re the human connection behind law firms nationwide—converting chats into cases, clients into action, and first-touch into full trust. We Pride ourselves being the best outbound legal intake call center in the country. Not because we say it. Because we do it. Consistently. Compassionately. Relentlessly.
What You’ll Be Doing :
Hours
Requirements
Nice-to-Haves :
Benefits
Perks + Culture : Why start on this journey
Create a job alert for this search
Intake Specialist • Dallas, TX, US
Related jobs
Roberts, PLLC is a small litigation law firm.We practice in the areas of Employment Law and Personal Injury Law.Are you up for a challenge? Are you a fast learner?.
Can you be an asset to our ...Show moreLast updated: 30+ days ago
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 14 days ago
The Dallas Community Tax Centers are currently seeking individuals to fill the positions of Intake Specialists at our tax preparation sites for the upcoming tax season.
This position requires excell...Show moreLast updated: 30+ days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 30+ days ago 
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 14 days ago 
Day Remote - Legal Assistant - Growth Opportunity.This Jobot Job is hosted by : Bobby Kim.Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary : ...Show moreLast updated: 14 hours ago
Must have 2+ years legal intake experience.PI (MUST HAVE WORKED IN LEGAL INTAKE.We’re excited to offer you the opportunity to join as a Call Center Specialist on the founding team of our new legal ...Show moreLast updated: 5 days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 14 days ago Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago 
Commercial Litigation Associate.Commercial Litigation Associate.Responsibilities include drafting pleadings, conducting depositions, and representing clients in court proceedings.JD from an accredi...Show moreLast updated: 30+ days ago
Texas-based, mid-size, full-service, commercial law firm.Client Intake and Conflicts Specialist.Working under the direction of the Conflicts and New Business Intake Manager, the.Client Intake Speci...Show moreLast updated: 30+ days ago Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago 
This role is a contract with option to hire, in office.The Employee Relations Investigator is responsible for conducting thorough investigations into employee complaints and concerns related to wor...Show moreLast updated: 5 days ago Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago 
Location : This role can sit in any of our hub office locations including Purchase, NY, Chicago, IL or Plano, TX.Candidate is expected to be in office at least 3 days per week.PepsiCo products are e...Show moreLast updated: 30+ days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 14 days ago Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 4 days ago LEGAL Recruiting / Search Manager DALLAS ONSITE This is a LEGAL Recruiting / Search Manager role, who will lead full-cycle recruitment efforts with a strong focus on legal talent acquisition.This rol...Show moreLast updated: 5 days ago
Legal Intake Specialist
The Law Office of Lantis G. Roberts, PLLCArlington, TX, USFull-time +1
Quick Apply
- Promoted
Tax Expert - Onsite
IntuitKaufman, TX, United StatesFull-time
- Promoted
Intake Specialist
Foundation Communities IncArlington, TX, USFull-time
- Promoted
Seasonal Tax Expert - Local
IntuitKaufman, TX, United StatesFull-time
- Promoted
Flexible Gig - Drive with Uber
UberRosser, TX, United StatesFull-time +1
- Promoted
Tax Expert
IntuitKaufman, TX, United StatesFull-time
- Promoted
- New!
Legal Assistant - Insurance Defense
JobotDallas, TX, USPermanent
Legal Intake Specialist
HR Nerd LLCDallas, TX, usFull-time
Quick Apply
- Promoted
Tax Associate
IntuitPalmer, TX, United StatesFull-time
- Promoted
Sign up to Drive with Uber
UberRosser, TX, United StatesFull-time +1
- Promoted
Commercial Litigation Associate
Optimum Results StaffingPlano, TX, USFull-time
- Promoted
Client Intake and Conflicts Specialist
LHHDallas, TX, USFull-time
- Promoted
Earn Extra Income Driving
UberRockwall, TX, United StatesFull-time +1
- Promoted
Flexible Hours - Drive with Uber
UberRosser, TX, United StatesFull-time +1
- Promoted
Employee Relations Specialist
US Mainaddison, TX, USFull-time
- Promoted
Drive with Uber - Sign Up Today
UberRosser, TX, United StatesFull-time +1
Senior Legal Specialist
PepsiCoUSA, Texas, PlanoFull-time
- Promoted
Tax Associate - Onsite
IntuitPalmer, TX, United StatesFull-time
- Promoted
Driver gig - Earn at least $1865 by driving 164 trips with Uber
UberRosser, TX, United StatesFull-time +1
- Promoted
Legal Recruiting Manager
US MainDallas, TX, USFull-time