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Patient Services Coordinator
Patient Services CoordinatorBoys & Girls Clubs of San Leandro • San Leandro, CA, United States
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Patient Services Coordinator

Patient Services Coordinator

Boys & Girls Clubs of San Leandro • San Leandro, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Description :

Title : Kinder Care Coordinator

Organization : Boys and Girls Clubs of San Leandro

Location : School-based Site (Monroe Elementary School)

Department : Programming

Reports to : Program Manager

Direct Reports : Kinder Youth Development Professionals (KYDPs)

Exempt Status : Non-Exempt

Position Type : Full-Time (30-35hr), On-Site

Compensation : $23hr-$37hr

Benefits : Health, Dental, Vision, PTO, Paid Sick-Leave, EAP

About Boys & Girls Clubs of San Leandro

For more than 75 years, Boys & Girls Clubs of San Leandro (BGCSL) has proudly served as the leading provider of youth services in San Leandro and surrounding communities. Our mission is to inspire and enable all young peopleespecially those who need us mostto reach their full potential in a safe, positive, and engaging environment.

When school is out, Clubs are in! BGCSL offers a wide range of programs for youth ages 4 to 18, including after-school programs, school break day camps, summer camps, and more. We take pride in providing supportive spaces where our youth can learn, grow, and thrive.

Today, BGCSL serves more than 5,000 youth across 25 Clubs, including 24 school-based Clubs in San Leandro, San Lorenzo, Hayward, and Union City, and our dedicated Teen Clubhouse.

Why Work with Us? At BGCSL, we do whatever it takes to build Great Futuresand our team is the driving force behind our impact. When you join BGCSL, youre not just stepping into a jobyoure joining a nationwide movement. Great futures start with you, and here, you have the power to shape young lives while growing your career.

Whether you're looking for meaningful work, valuable hands-on experience, or a fun and supportive team, weve got you covered! At BGCSL, we provide competitive compensation and benefits, invest in your success through training and professional development, and create opportunities to have a meaningful impact on our youth and our community every day.

Join BGCSL to unlock your potential and enjoy a range of benefits that make your work experience rewarding, fulfilling, and fun. Ready to Join us? Apply today and start your journey with BGCSL.

Position Overview :

The KinderCare Coordinator (KCC) leads the Transitional Kindergarten / Kindergarten (TK / K) program for children ages 3-6, creating a safe, engaging, and enriching space where young learners can grow. This role ensures that every childs experience is joyful, developmentally appropriate, and supports their early learning journey. By guiding and inspiring the Youth Development Professionals (YDPs) on their team, the KCC helps shape a high-quality program that fosters curiosity, confidence, and connection.

The KCC plays a key role in advancing our organizations mission by ensuring young children receive thoughtful care and intentional learning experiences in their critical early years. Through strong leadership and collaboration, they support staff, work alongside teachers, and cultivate an environment where children feel secure, valued, and excited to learn.

What makes this role unique is its blend of leadership, mentorship, and hands-on impact with young children. The KCC is not just managing a programthey are building a foundation for lifelong learning by empowering both students and staff to thrive.

Our Values in Action :

  • Transformative Leadership : We aspire to transform possibilities into probabilities. By embodying emotional intelligence, vulnerability, and empathy, we foster positive change with humility, authenticity, and continuous self-improvement. What that looks like in this role : Empowering YDPs through clear guidance, support, and encouragement. Leading with empathy, patience, and emotional intelligence to foster a positive team culture. Building strong relationships with teachers, families, and staff to create a unified program. Communicating clearly and transparently, ensuring alignment on expectations and goals.
  • Resilience : We approach every situation with a growth mindset, demonstrating flexibility and courage, reframing challenges as opportunities. We acknowledge our current state, embrace change, and adapt as needed, maintaining a solutions-oriented approach throughout our growth journey. What that looks like in this role : Adapting quickly to challenges while maintaining program quality. Approaching obstacles with a growth mindset and a solutions-focused attitude. Supporting staff through challenges, providing guidance and encouragement. Fostering a supportive, team-first culture, ensuring YDPs feel valued and motivated.
  • Youth Centered Approach : Every organizational action or maneuver is designed to directly impact and benefit the youth we serve. We value and prioritize the youth perspective, making decisions with a focus on their needs and well-being, rather than adult convenience. What that looks like in this role : Designing activities that are engaging, age-appropriate, and enriching. Listening to and incorporates children's voices in program decisions. Creating an inclusive, safe, and welcoming environment for all children. Cultivating a positive and rewarding space where children thrive.

Essential Functions :

  • Leadership & Staff Development : Guide and support Youth Development Professionals (YDPs) in delivering a high-quality TK / K program through training, coaching, and ongoing feedback to enhance staff performance.
  • Program Implementation & Engagement : Oversee learning and play activities that align with BGCSL and BGCA methodologies, ensuring meaningful and developmentally appropriate experiences for children.
  • Early Childhood Development Outcomes : Monitor each childs progress toward TK / K early childhood development milestones through structured learning and play.
  • After-School Program Support : Assist in the broader after-school program implementation as needed to strengthen overall program quality and success.
  • Safety & Emergency Preparedness : Implement and oversee emergency procedures, safety drills, and compliance requirements to maintain a secure and well-regulated environment.
  • Incident Documentation & Compliance : Support and document incident investigations, maintain safety records, and ensure adherence to reporting and compliance requirements.
  • Professional Development & Best Practices : Attend meetings and training to stay current on early childhood education best practices, integrating new approaches to improve program effectiveness.
  • Child Progress Monitoring & Assessment : Track children's development through observations and assessments, using data to inform and enhance learning experiences.
  • BGCSL Core Competencies

  • Commitment to Safety & Quality - Prioritizing the physical, emotional, and psychological safety of youth, staff, and the community while adhering to established quality standards.
  • Accountability and Integrity - Maintaining high standards of ethical behavior, transparency, and responsibility in all actions and decisions.
  • Problem Solving & Decision Making - Analyzing complex situations, identifying challenges, developing effective solutions, and implementing action plans that lead to positive outcomes.
  • Communication & Listening - Exhibiting clear, empathetic, and effective communication skills while actively listening to others to build trust and understanding.
  • Cultural Competency - Promoting diversity, equity, inclusion, and respect for all communities served.
  • Leadership - Inspiring, guiding, and influencing individuals and teams to achieve a shared vision and organizational goals.
  • Teamwork - Collaborating effectively with others, building positive relationships, and contributing to a shared goal.
  • Results Orientation - Setting measurable goals, monitoring progress, and delivering high-impact outcomes aligned with the organizations mission and strategic priorities.
  • Change Management & Adaptability - Navigating, leading, and embracing change effectively while maintaining organizational stability and progress.
  • Requirements :

    Qualifications & Experience :

    Required :

  • Education : Minimum of 48 college units or an associate degree (AA) in a related field.
  • Experience with Children : At least 2 years of experience working with children ages 3-6 in an educational or childcare setting.
  • Leadership Experience : Minimum of 2 years of experience managing staff and motivating teams in a youth development or educational environment.
  • Commitment to Early Childhood Education : Strong dedication to child development and high-quality early learning experiences.
  • Willingness to Learn & Grow : Positive attitude toward continuous learning, skill development, and professional training.
  • Preferred :

  • Education : A bachelors degree (B.S. / B.A.) in early childhood education, child development, or a related field.
  • Teaching & Curriculum Experience : Experience teaching or leading learning activities in early childhood education.
  • Collaboration with Professionals : Experience working with Family Support Workers, Social Workers, teachers, or other child-focused professionals.
  • Work Environment :

    The KinderCare Coordinator will work primarily in a school-based site at the Boys & Girls Club of San Leandro. This role may, as needed, require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include :

  • Continually required to stand.
  • Continually required to walk.
  • Occasionally required to sit.
  • Frequently required to utilize hand and finger dexterity.
  • Frequently required to climb, balance, bend, stoop, kneel, or crawl.
  • Continually required to talk or hear.
  • Rarely work in high, precarious places (playground equipment height).
  • Occasional exposure to outside weather conditions.
  • Occasional exposure to bloodborne and airborne pathogens or infectious materials (communicable diseases in an office environment, including COVID-19, common cold, and flu viruses. Negative TB screen required).
  • While performing the duties of this job, the noise level in the work environment is usually moderate to loud.
  • The employee must occasionally lift and / or move up to 40-60 pounds (with support, a child that has fallen).
  • Specialized equipment : Walkie Talkie radios for communication.
  • The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.

    The above description is intended to describe the general content and requirements for the performance of this job. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time, nor does it change your status as an at-will employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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    Patient Coordinator • San Leandro, CA, United States

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