Dispatcher / CSR

Part-Time Dispatcher / Outbound Scheduler

HVAC & Plumbing Services

Job Type : Part-Time

Schedule : Flexible hours (including some evenings / weekends as needed)

Job Overview

We are seeking a reliable and organized Part-Time Dispatcher / Outbound Coordinator to support our HVAC and Plumbing operations. This role is critical to daily success and requires someone who can confidently handle inbound and outbound calls, schedule and dispatch technicians efficiently, and provide excellent customer service.

The ideal candidate is detail-oriented, comfortable multitasking, and communicates clearly with both customers and technicians.

Key Responsibilities

Dispatching & Scheduling

• Schedule, dispatch, and coordinate HVAC and Plumbing service calls
• Optimize technician routes and daily schedules for efficiency
• Monitor job progress and adjust schedules as needed
• Communicate job details clearly to technicians

Outbound Calling

Customer Service

Administrative Support

Qualifications

Preferred (But Not Required)

What We Offer