Default Analyst II - Bankruptcy, Foreclosure, and Collections (Remote)

Overview

This is a remote role that may be hired in several markets across the United States.

This position is responsible for working a portfolio of accounts with default statuses such as repossession, foreclosure, loss projection and forecast, coordinating default related projects or other default-related litigation. Manages legal pleadings following referral to ensure accuracy and completeness of actions to collect indebtedness. Analyzes documentation, account statements, maintenance, and other necessary information and take the next appropriate step such as assignment to external attorneys or vendors for foreclosure or repossession. This position is considered a first line of defense and expected to maintain a high level of attention to detail, analyze facts and make sound decisions to mitigate risk to the Bank. May also assist with vendor audits, customer complaints, and special projects as needed to achieve departmental goals and may also provide guidance to less experienced analysts in the work group through knowledge of default loan accounts.

Responsibilities

Account Analysis - Analyzes documentation and information within a portfolio account. Reviews system notes, loan history, and other relevant case information prior to initiating foreclosure actions. Ensures completeness and accuracy of included documentation. May investigate or resolve discrepancies identified in account analysis.

Account Management - Works pipeline of accounts, completing all tasks within the required timeframes. Updates systems with detailed account notations and arranges account maintenance if necessary. Decides next steps, passing accounts onto external attorneys, vendors, and other key contacts for default-related litigation. Follows up to ensure work is completed in a timely fashion and to continuously monitor assigned account status.

Business Support - Supports the tracking and response requirements of customer complaints. Assists with internal audit of attorney vendors, ensuring compliance with vendor management and regulatory guidelines. Performs additional tasks as needed to aid department initiatives and projects. Maintains a strategic knowledge of department goals and objectives.

Relationship Development - Builds and maintains strong relationships with managers, associates, vendors, and other key vendors involved in handling portfolio accounts.

Coordinating default related projects.

Qualifications

Bachelor's Degree and 3 years of experience in Financial Services industry, including Bankruptcy, Foreclosure, Collections, or Default Litigation OR High School Diploma or GED and 7 years of experience in Financial Services industry, including Bankruptcy, Foreclosure, Collections, or Default Litigation

Preferred Qualifications :

• Paralegal Degree and 3 years of experience in Creditor’s Rights or Financial Services industry, including Repossession, Loss Projection and Forecast, Default Litigation, and Foreclosure.

Knowledge of industry specific regulations and laws pertaining to collections, default, repossession, losses, and foreclosure

Experience with bank acquisition

Experience with servicing of investor accounts

he base pay for this position is

generally between

$70,000.00 and $95,000.00. Actual starting base pay will be

determined

based on skills, experience, location, and other non-discriminatory factors

permitted

by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

This job posting is expected to remain active for

45 days

from the

initial

posting date listed above. If it is necessary to extend this deadline, the posting will remain active as

appropriate

need

or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.