Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Houston, TX, United States
No longer accepting applications
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Houston, TX, United States
8 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $13.25 to $14.00 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Houston, TX, United States

    Related jobs
    H&M Sales Advisor

    H&M Sales Advisor

    H&M Group • Friendswood, TX, US
    Full-time
    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...Show more
    Last updated: 30+ days ago • Promoted
    Energy Sales Advisor

    Energy Sales Advisor

    Navigate Power & Verde Solutions • Humble, TX, US
    Remote
    Full-time
    Quick Apply
    Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join. As part of our team, you’ll empower clients to reduce their ...Show more
    Last updated: 30+ days ago
    Settlements Advisor

    Settlements Advisor

    ENGIE North America Inc. • Houston, TX, United States
    Full-time
    HOUSTON, United States, 77056 .Trading / Portfolio Management .As our Power Settlements Advisor, you will be responsible for the estimation and reconciliation of monthly gross margin for the assig...Show more
    Last updated: 10 days ago • Promoted
    Occupational Therapy Assistant

    Occupational Therapy Assistant

    Encompass Health • Sienna Plantation, TX, US
    Full-time +1
    Occupational Therapist Assistant Career Opportunity.Your Calling, Close to Home and Heart.Are you in search of a rewarding career that extends beyond just a job, bringing fulfillment close to your ...Show more
    Last updated: 10 days ago • Promoted
    Client Advisor - The Woodlands

    Client Advisor - The Woodlands

    Tiffany & Co. • Spring, TX, US
    Full-time
    This is the job title and the main content of the job post.The detailed description and specific duties of the position follow below. The job description provides comprehensive information about the...Show more
    Last updated: 5 days ago • Promoted
    Customer Success Advisor

    Customer Success Advisor

    Energy Aspects • Houston, Texas, US
    Full-time
    Quick Apply
    Energy Aspects is an industry-leading data & intelligence provider for global energy commodity markets.As we continue to expand our presence in this region we are seeking a highly motivated Custome...Show more
    Last updated: 18 days ago
    Client Advisor - WDRTW

    Client Advisor - WDRTW

    Neiman Marcus • Houston, TX, US
    Full-time
    Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Bel...Show more
    Last updated: 30+ days ago • Promoted
    Graduate Customer Success Advisor

    Graduate Customer Success Advisor

    Energy Aspects • Houston, Texas, US
    Full-time
    Quick Apply
    Energy Aspects is an industry-leading data & intelligence provider for global energy commodity markets.As we continue to expand our presence in this region we are seeking a highly motivated Graduat...Show more
    Last updated: 10 days ago
    Sales Account Representative

    Sales Account Representative

    Alleviation Enterprise LLC • Dayton, TX, US
    Full-time
    We're growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, it's...Show more
    Last updated: 17 days ago • Promoted
    Senior Technical Sales Advisor - 203033

    Senior Technical Sales Advisor - 203033

    Halliburton • Houston, TX, US
    Full-time
    Senior Technical Sales Advisor - 203033.We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees ...Show more
    Last updated: 8 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Houston, TX, United States
    Full-time
    The salary range for this role is $13.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...Show more
    Last updated: 30+ days ago • Promoted
    Wealth Advisor - Houston

    Wealth Advisor - Houston

    BankTalent HQ • Houston, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.We live by the motto of "everyone counts" and recognize the diverse values and experiences each employee brings to our team.We...Show more
    Last updated: 30+ days ago • Promoted
    Sales Account Representative

    Sales Account Representative

    Plastic Express • Baytown, TX, US
    Full-time
    Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and...Show more
    Last updated: 30+ days ago • Promoted
    Membership Sales Advisor / Customer Service

    Membership Sales Advisor / Customer Service

    Elements Massage • Sugar Land, TX, US
    Full-time
    Membership Sales Associate / Customer Service Associate.Membership sales / customer service job where you can positively change the lives of clients in a meaningful way. Elements Massage Sugar Land ...Show more
    Last updated: 1 day ago • Promoted
    Travel Services Advisor -Onsite Position

    Travel Services Advisor -Onsite Position

    Aramco Services Company • Houston, TX, US
    Full-time
    Quick Apply
    Performs activities, analyses and process enhancements related to company travel operations.Analyses and process enhancements involve a range of Travel activities including but not limited to airli...Show more
    Last updated: 30+ days ago
    Inside Salesperson / Account Manager

    Inside Salesperson / Account Manager

    FASTSIGNS #10701 • Cypress, TX, US
    Full-time
    FASTSIGNS #10701 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will : .Be the initial contact...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Representative

    Inside Sales Representative

    Imperial Star Solar • Tomball, TX, US
    Full-time
    The Inside Sales Representative will follow up with customers by phone, email, or other methods to answer inquiries and ensure customer satisfaction. Ensure a high level of customer satisfaction thr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Porter, TX, US
    Full-time
    The salary range for this role is $13.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Advisors serve as coaches to our customer, driving payment colle...Show more
    Last updated: 1 day ago • Promoted
    Retirement Account Advisor

    Retirement Account Advisor

    Corebridge Financial • Houston, TX, US
    Full-time
    Corebridge Financial Opportunity.Corebridge Financial makes it possible for more people to take action in their financial lives. With more than $345 billion in assets under management and administra...Show more
    Last updated: 30+ days ago • Promoted
    Contracts Advisor - Senior

    Contracts Advisor - Senior

    Wood PLC • Houston, TX, US
    Full-time
    Show more
    Last updated: 30+ days ago • Promoted