Talent.com
Help Desk Analyst
Help Desk AnalystVergence • Indianapolis, IN, United States
Help Desk Analyst

Help Desk Analyst

Vergence • Indianapolis, IN, United States
30+ days ago
Job type
  • Full-time
Job description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.
Create a job alert for this search

Help Desk Analyst • Indianapolis, IN, United States

Similar jobs

Computer Network Defense Analyst

TEKsystemsIndianapolis, Indiana, United States
Full-time

Experience with ArcSight, ACAS, or similar SIEM tools.Cyber Security case management.Mandatory: DoD 8570 CSSP Analyst Baseline Certifications.CFR - CyberSec First Responder.Or another CSSP cert as ...Show more

 • Promoted • New!

Team Coordinator

Dunham's SportsColumbus, IN, United States
Full-time

Provide excellent customer service is primary responsibility.Store opening and closing responsibilities.Merchandising, operational, and administrative functions within the store.Must have previous ...Show more

 • Promoted

Allocation Analyst

LIDS CorporationIndianapolis, IN, United States
Full-time

The Allocation Analyst develops and executes in-season allocation and replenishment strategies from distribution centers to stores across assigned categories.This role ensures optimal inventory lev...Show more

 • Promoted

Business Analyst-Senior

ACL DigitalIndianapolis, IN, United States
Full-time

We are looking for a business analyst who will be responsible for analyzing business processes and providing recommendations to improve efficiency and effectiveness.The ideal candidate will have st...Show more

 • Promoted

REMOTE Help Desk Desk Admin

Alpha Rae Personnel, Inc.Indianapolis, IN, United States
Remote
Full-time

Job DescriptionJob DescriptionTHIS IS A REMOTE OPPORTUNITYPay Rate - $19 / hr (+$1 / hr for Spanish / English Bilingual Candidates)This position is responsible for providing high level customer ser...Show more

 • Promoted

Employment Specialist FULL - TIME

Opportunities for Positive Growth IncFishers, IN, US
Full-time

Make a Meaningful Impact Every Day.Opportunities for Positive Growth (OPG).We provide person-centered services to individuals with intellectual and developmental disabilities, helping people build ...Show more

 • Promoted

Genesys Cloud Lead Analyst

AES CorporationIndianapolis, Indiana, United States
Full-time

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a.AES is committed to shaping a future through innovat...Show more

 • Promoted

Team Lead - Peer Recovery Specialist

Aspire Indiana Health, IncIndianapolis, IN, United States
Full-time +1

Team Lead - Peer Recovery Specialist.Hybrid role: 75% in person, 25% remote - Indianapolis location.Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including ...Show more

 • Promoted

Medical Billing and Coding - Entry Level Training Program

DreamboundFranklin, Indiana, United States
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ...Show more

 • Promoted

HRIS Analyst

Northwest BankFishers, Indiana, United States
Full-time

IN0534 Fishers, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ.The HRIS Analyst on the Workday Team supports Workday processes and configuration, with a concentration on various HCM skus.K...Show more

 • Promoted

Help Desk Analyst L1

ZonesIndianapolis, IN, US
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ...Show more

Client Solutions Manager

Slice Merchant ServicesFranklin, IN, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Audit Support Specialist

CSCI ConsultingIndianapolis, Indiana, United States
Full-time

Service Desk team with a comprehensive Account Management Audit.This role is responsible for reviewing and validating user access across multiple applications, confirming current employment status,...Show more

 • Promoted

Service Recovery + Complaints Manager

Everwise Credit UnionCarmel, Indiana, United States
Full-time

The Service Recovery + Complaints Manager is responsible for delivering exceptional member service and protecting the reputation of a multi-billion-dollar credit union.This role oversees the full l...Show more

 • Promoted

Drive with Lyft - No Experience Needed

LyftFranklin, IN, United States
Full-time +1

Get a maximum of $400 in bonuses in Indianapolis.Earn $100 for every 10 rides in 7 days (limit 4).Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that n...Show more

 • Promoted

Senior Analyst, Leasing Support

Simon Property GroupIndianapolis, IN, United States
Full-time

Job Location: Corporate Indianapolis.The primary focus will be assisting the assigned Leasing Region by focusing on the day to day Leasing functions to ensure maximum production and achieve desired...Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPAColumbus, Indiana
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Admin. IT Business Analyst - Columbus, IN

NTN Bearing of AmericaColumbus, Indiana, United States
Full-time

International Dr, Columbus, Indiana 47201, United States.Job Title: IT Business Analyst.Report To: Director of Information Technology.Location: Administrative Office.The IT Business Analyst -Data &...Show more